Who We Are?

Unicommerce powers the nerve center of ecommerce and retail operations for brands and retail companies. From small-scale startups to large enterprises, Unicommerce powers ecommerce operations at every stage of the business lifecycle.

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About Us

Incorporated in 2012, Unicommerce is India’s largest e-commerce enablement SaaS platform in transaction processing in terms of revenue for the financial year ended March 31, 2022, that enables end-to-end management of e-commerce operations for brands, sellers and logistics service provider firms.

Our comprehensive suite of SaaS products acts as the nerve center for e-commerce fulfillment operations for businesses and allows them to manage inventory across multiple locations, minimize fulfillment costs, process orders for multiple online and offline channels, manage returns, generate correct invoices, reconcile order payments, shipment tracking for customers, taxation and other regulatory compliances.

Our product suite is sector and size-agnostic and designed to meet the business needs of various types and sizes of retail and e-commerce enterprises, both online and offline. Our products aid in streamlining e-commerce operations for our clients and enable us to become a critical part of the supply chain stack of our clients.

We enable businesses to efficiently manage their entire journey of post-purchase e-commerce operations through a comprehensive product suite that includes the warehouse and inventory management system, the multi-channel order management system, the omni-channel retail management system, the seller management panel for marketplaces and the recently introduced UniShip and UniReco.

We have a consistent client base, ARR and revenue growth with 850+ Million Annual Transactions Run-Rate, along with 3600+ Clients, 8300+ Warehouses Managed and 2900+ Stores Managed processing orders through the Unicommerce platform as of the quarter ended on 30th June 2024.

Our Values

Vision – We envision embracing the entrepreneurial minds by simplifying selling across physical and digital touchpoints.

Mission – We are on a mission to empower brands and businesses in achieving higher growth and prominence amidst the rising retail competition.

Commitment – Our commitment towards innovation and excellence continues to drive value for brands and customers across geographies.

Unicommerce is now an Information Security Management System ISO 27001 & ISO 27701 certified company. We are committed to protecting our customers and partners data by maintaining confidentiality, integrity and accessibility to authorized persons. An extension of ISO 27001, certification to ISO 27701 enables you to take your Information Security Management System (ISMS) to the next level.

Our Team

Kapil Makhija

Kapil Makhija

MD & CEO

Kapil Makhija is the Managing Director and Chief Executive Officer of our Company. He holds a bachelor’s degree of technology in computer science and engineering from the Indian Institute of Technology, Delhi. He also holds a post graduate diploma in management from the Indian Institute of Management, Bangalore. He was previously associated with A.T. Kearney Limited, Oracle India Private Limited and Qwest Software Services. He is responsible for the growth planning and business execution of our Company and heads the technology and corporate functions of the Company.

unicommerce cfo anurag mittal

Anurag Mittal

CFO

Anurag Mittal is the Chief Financial Officer of our company. He has a bachelor’s degree in commerce from Sri Guru Gobind Singh College of Commerce, Delhi University, is a chartered accountant, and holds a certification in International Financial Reporting Standards from the Institute of Chartered Accountants of India. He also completed an executive program in general management from IIM Jammu. Anurag’s previous experience includes roles at Body Cupid, One97 Communications, Nokia Siemens, Lovelock Lewis (a PwC member firm), and AceVector Limited (formerly Snapdeal).

Ajinkya Jain

Company Secretary

Ajinkya Rajendra Jain is our Company Secretary and Compliance Officer and also serves as the group company secretary for AceVector Limited (formerly Snapdeal). He holds a law degree and a master’s in commerce from Nagpur University and is an associate member of the Institute of Company Secretaries of India. His previous roles include positions at API Holdings, Medlife International (now merged with API Holdings), Games 24×7, Future Generali India, Gangakhed Sugar & Energy, Pantomath Capital Advisors, and 91Streets Media Technologies.

Bhupinder Garg

CTO

Bhupinder Garg is the Chief Technology Officer of the company, with a B.Tech in Computer Science from IIT Roorkee. He joined the company on October 1, 2017, after gaining experience at Amazon Development Centre, D. E. Shaw India, and AceVector Limited (formerly Snapdeal). In his role as CTO, Bhupinder leads the product management, technology engineering, and technology infrastructure teams. He is responsible for driving product strategy, new product development, technology engineering, and ensuring the security of our company’s platform solutions.

Prateek Mahajan

Director Operations

Prateek Mahajan is the Director of operations of the Company. He holds a bachelor’s degree of engineering in food technology from Panjab University and a post-graduate diploma in agri-business management from the Indian Institute of Management, Ahmedabad. He has previously worked for Oravel Stays Limited and Flipkart India Private Limited. He joined our Company on May 14, 2019, as the Director of operations. His responsibilities at our Company include product support management, client onboarding, solution support, customer success, and advocacy functions.

Ankit Jain

Senior Director Technology

Ankit Jain is a technology leader with a strong bias toward innovation and relentless customer focus. He excels at executing, innovating, and transforming teams into high-performance units. Ankit has been instrumental in driving our technology vision and delivering a strategic roadmap to solve supply chain challenges through technology. His extensive experience includes roles at leading brands like One97 Communications, Wynk Music, and AceVector (formerly Snapdeal), where he consistently pushed the boundaries of technological advancement and operational excellence.

Rachit Srivastava

Head of Product

Rachit is a Computer Science graduate from NIT Jamshedpur, an engineer, and an entrepreneur who is shaping the Product and growth Strategy at Unicommerce. With his unique skills of zooming in and out at any problem, he loves to get his hands dirty. His participative leadership skills have helped him build a strong, self-motivated team that loves walking the extra mile while connecting with the users. An avid reader, he loves to read about diverse fields like History, International Geopolitics, and Psychology.

Vaibhav Mehrotra

Head of Marketing

Vaibhav Mehrotra is a dynamic leader and Head of Marketing at Unicommerce, bringing extensive experience in marketing and e-commerce strategy. With over 15 years in the field, he brings a wealth of expertise in brand, product, digital, and performance marketing.Vaibhav has held key leadership roles at renowned organizations, including Cashfree Payments, DLF Limited, Max Group, Cognizant Interactive, and Photon Interactive. Vaibhav’s leadership and innovative approach significantly contribute to our organization’s growth and enhance our brand presence in the market.

Pranay Kale

Head of India Sales

Pranay brings to Unicommerce more than 18 years of experience in the SaaS industry and has worked across BFSI, Tech., Mfg. and other verticals globally. He has led various functions like sales, solutioning & consulting, key account management and software implementation. He has previously headed growth functions for companies like Leadsquared, HighRadius, Realization Technologies. With an engineering degree from Mumbai University and MBA from Griffith University, as the Sales Head, Pranay is responsible for growth at Unicommerce.