Customer Referral Program | Terms and Conditions Version Date: 27 November 2025
Unicommerce eSolutions Limited reserves the right to modify, change, cancel or suspend these T&Cs at any time at its sole discretion and in case of any material changes to this T&Cs, Unicommerce shall use reasonable efforts to provide notice to You by (a) updating the version date at the top of these T&Cs and/or (b) by emailing. Unicommerce also reserves the right to disqualify any Referrer from participating in this Program. Notwithstanding the foregoing, you acknowledge and agree that your continued participation in the Program after any such updates constitutes your agreement to the updated T&Cs.
- 1) DEFINITIONS:
- 1.1 “Applicable Law(s)” means any and all laws, regulations, rules, covenants, conventions, decree, decision, order, judgment and/or codes and requirements of any government authority having jurisdiction that are applicable to You as well as Unicommerce regarding performance of obligations and/or exercise of rights under this Agreement.
- 1.2 “Confidential Information” for the purpose of this Program includes, but is not limited to:
- (i) Information relating to Referred Brand, customers and business details
- (ii) Non-public information about products, pricing, referral processes or reward structures or
- (iii) Any other information marked or reasonably understood to be confidential in nature.
- 1.3 “Program” means the referral program offered by Unicommerce at https://unicommerce.com/customer-referral-program/ under which the Referrer can provide Referrals and earn Rewards by using the Referral Codes.
- 1.4 “Effective Date” shall mean the date when You sign up for the Program.
- 1.5 “Referrer” refers to any individual that refers a new customer/ Referral to Unicommerce using the Referral Code.
- 1.6 “Referral”/”Referral Brand” shall mean a new customer being referred to Unicommerce for availing Unicommerce’s offerings.
- 1.7 “Reward(s)” shall mean the any gift voucher (as per the discretion of Unicommerce) whose value shall be equivalent to 50% of the Referred Brand’s first month billing amount i.e. the amount invoiced by Unicommerce or INR 50,000/- whichever is lower.
- 1.8 “Referral Codes” shall mean the codes provided to You under this Program.
- 2) ELIGIBILITY:
In order to be eligible to participate in the Program, the Referrer must meet all of the following conditions:
- 2.1 You must be a Referrer (as defined above).
- 2.2 The Referral Brand must be a new customer of Unicommerce having no prior engagement or active record with Unicommerce. Referrals of brands that have previously signed up, trialed or been in contact with Unicommerce through any official or non-official channel shall not be qualified.
- 2.3 You may not refer your own business entity or brand, any subsidiary, affiliate group or holding company or any entity under common ownership or control with your organization.
- 2.4 The Referral Brand must remain the active, paying customer for a minimum period of 3 (three) consecutive months post activation. If the Referral Brand discontinues its arrangement or terminates the agreement with Unicommerce before the completion of 3 (three) months, the Referrer shall not be eligible to receive the Rewards under this Program.
Unicommerce reserves the right to verify the identity and eligibility of the Referrer and the Referral and disqualify any Referral or Referrer found in breach of these T&Cs or engaged in any fraudulent, suspicious or unethical behavior. Unicommerce can at its sole discretion deny Rewards in the event of actual or suspected misuse of the Program.
- 3) REFERRAL VALIDITY CONDITIONS AND QUALIFICATIONS:
All Referrals must be submitted through official Unicommerce reference channels which include the designated referral form, Referral Code issued by Unicommerce. Submissions made through informal methods (such as verbal communication, or non-traceable channels) will not be eligible for Rewards.
- 3.1 In order to be considered as valid, each Referral must include the correct and valid Referral Code or be submitted by the official referral form.
- 3.2 Referrals submitted even after the Referred Brand has already and independently engaged with Unicommerce (through sales, marketing, partner or support channels) will not be credited to the Referrer, even if they were involved in initiating the interest.
- 3.3 The date and time of referral form submission will be used to determine the referral ownership in case multiple Referrer(s) claiming the same lead.
- 3.4 In order to be eligible for the Reward, the Referral must become a client of Unicommerce within 30 days from the date of Referral form submission.
- 3.5 The Referred Brand must remain the active, paying customer for a minimum period of 3 consecutive months post activation.
- 3.6 Unicommerce’s lead tracking and referral management system shall be the final source of verification for all referral attribution cases.
- 4) RESTRICTIONS, RESPONSIBILITIES AND PROHIBITED ACTIVITES:
4.1 You will not or attempt to (a) reverse engineer, decompile, disassemble or translate the Referral Code or technology in connection with the Program or otherwise attempt to derive source code, trade secrets or know-how in or underlying in the Program or any portion thereof, (b) interfere with or disrupt the integrity or performance of the Program or the Referral Code, including by disrupting the ability of any other person to use of enjoy the Program or attempt to gain unauthorized access to the Platform or the Program or related systems or network.
4.2 You shall not publish or share your Referral Code or form on any website, social media channels or other platforms and shall not utilize the Referral Code in violation of these T&Cs. If Unicommerce requests that you stop distributing your Referral Code on any specific property or channel, you must comply with such request within 24 (twenty-four) hours. Failure to do so may result in suspension or termination of your participation in the Program and forfeiture of any pending or future rewards, at Unicommerce’s discretion.
4.3 You will only be eligible for Reward(s) under this Program for Referral’s transactions completed through the use of the Referral Code available to You. If a prospective Referral does not complete the purchase or register to use Unicommerce’s services, following the use of the Referral Code, you will not be eligible for a Reward, even if the prospective customer later subscribes directly by visiting the Unicommerce website or through another link or code.
4.4 You hereby agree and understand that you, directly or indirectly will not:
(i) Infringe Unicommerce or any third party’s intellectual property, publicity, privacy or other rights,
(ii) use Unicommerce’s Marks in violation of Applicable Law or in connection with obscene, indecent or unlawful topic or material.
(iii) make misleading claims about Unicommerce, its platform or services or other offerings,
(iv) make any false or misleading statements to encourage someone to use the Referral Code provided to You.
- 5) REWARDS AND PAYMENTS:
5.1 Referrers will be eligible to receive Reward(s) as defined under these T&Cs.
5.2 Rewards will be processed and disbursed within 30 (thirty) days following the Referred Brand’s successful completion of 3 (three) consecutive months of active, paid subscription on the Unicommerce platform.
5.3 Rewards will be disbursed in the form of non-transferable gift vouchers, unless otherwise specified. Available reward vouchers include; Gift Vouchers from Amazon, Flipkart or equivalent providers.
5.4 Rewards cannot be exchanged for cash and are non-transferable and cannot be re-sold or gifted to any other parties.
5.5 Unicommerce retains the exclusive right to determine the Reward value and format and reserves the right to withhold or delay the Reward issuance in the event of suspected fraud, Referral disputes or eligibility concerns.
5.6 Only one Reward will be issued per Referred Brand. In case of multiple Referrals for the same brand, the Reward will be attributed to the first eligible submission, based on the Referral timestamp.
- 6. COMMUNICATIONS AND STATUS UPDATES:
6.1 Unicommerce will provide status update, preferably via emails at key stages including, when the Referral signs up and becomes a customer of Unicommerce and also after the 3 (three) month activation period for Reward(s) disbursement.
- 7. CONFIDENTIALITY:
7.1 By participating in the Referral Program, the Referrer agrees to maintain the confidentiality of all Confidential Information including the non-public, proprietary or sensitive information received during the course of this Program, not disclose any information to any third-party without the express prior written consent of Unicommerce, and use such information solely for the purpose of participating in this Program and not for any personal, commercial or competitive advantage.
7.2 This obligation shall not apply to information that is or becomes publicly available through no fault of the Referrer, was lawfully in Referrer’s possession prior to disclosure, is independently developed without any reference to Unicommerce’s Confidential Information, or is required to be disclosed by law or court order, provided that prompt written notice is provided to Unicommerce where legally permitted. These confidentiality obligations shall survive the termination of Referrer’s participation in the Program and shall remain in effect for 2(two) years form the date of disclosure or as long as the information remains confidential, whichever is longer.
7.3 For the purpose of this arrangement, the Referral agrees and undertakes that it shall not, at any time, whether during the Term of this arrangement, or thereafter, disclose, publish or otherwise make known to any third party including the Referral, any details of the commercial arrangement it has or had with Unicommerce, including but not limited to the nature, scope or terms of any services availed by the Referral from Unicommerce. The Referral shall treat all such arrangement(s) strictly confidential and shall ensure that no part of such information is disclosed without the prior consent of Unicommerce.
- 8) TERM:
8.1 The term for these T&Cs will begin upon your registration to the Program. We may terminate your participation to this Program at any time, with or without cause by providing to You a written notice for termination. Upon termination, you rights to use any Referral Code ceases. We reserve the rights to hold any accrued unpaid Rewards for a reasonable period of time following termination.
- 9) INDEMNIFICATION:
9.1 You will defend, indemnify and hold harmless Unicommerce, its officers, directors, employees and agents (“Indemnified Parties”) from and against any and all damages, liabilities and expenses incurred by Unicommerce arising from any third-party claims related to: (a) your breach of these T&Cs or breach of Applicable Law and (b) your negligence or wilful misconduct.
- 10) LIMITATION OF LIABILITY:
10.1 Unicommerce shall not be held liable for any delays in the processing or disbursement of the Referral Rewards arising from inaccurate, incomplete or incorrect Referral information including but not limited to contact details, Referral Codes etc.
10.2 Unicommerce assumes no responsibility for any technical failures, system errors, outages or disruptions that may affect the submission of referral forms or codes, tracking of Referral activity or attribution of Referrals within its internal systems.
10.3 Any tax obligations, duties or liabilities arising from the receipt of Referral awards (including gift vouchers or billing credits) shall be the sole responsibility of the Referrer. This includes but is not limited to income tax, GST and/or TDS as applicable under local tax laws.
10.4 Participation in this Program does not guarantee the issuance of any Reward unless all conditions under these Terms are fully met. Rewards are subject to verification, and Unicommerce makes no representations or warranties of any kind, express or implied, regarding the availability, suitability or usability of any Reward issued.
To the maximum extent applicable under law, Unicommerce shall not be liable for any indirect, consequential, special or incidental damages arising out of or related to your participation in the Program, including but not limited to loss of opportunity, data or profits.
- 11) GOVERNING LAW AND JURISDICTION:
11.1 These T&Cs shall be governed by and construed in accordance with the laws of India without regard to its conflict of laws principles.
11.2 Any disputes, claims or controversies arising out of or in connection with this Referral Program shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
- 12) PRIVACY AND DATA USAGE:
12.1 All personal and business data submitted through the Referral Program, including that of the Referrer and the Referrer Brand, will be collected, processed or stored in accordance with Unicommerce’s Privacy Policy, available at https://unicommerce.com/privacy-policy/. The Referrer is solely responsible for ensuring that they have obtained the necessary prior authorization and consent from the Referred Brand to share their name & business details for the purposes of this Program.
12.2 All data handling practices under this Program shall comply with Applicable Laws including the rules made under the applicable data protection laws.
- 13) NOTICES:
13.1 Notices may be sent to You at the email address You used to sign up for the Program. Notices to Unicommerce must be sent to our registered office address at Mezanine Floor, A-83, Okhla Industrial Area, Phase- 1, New Delhi- 110020.
- 14) GENERAL:
14.1 These T&Cs supersede any prior agreements or understanding between You and Unicommerce regarding the subject matter hereunder. These T&Cs along with the Privacy Policy & the Website Terms of Use available at https://unicommerce.com/privacy-policy/ and https://unicommerce.com/terms-and-conditions/ respectively constitute the entire agreement between us related to this subject matter.