What is a Video Management System (VMS)? A Beginner’s Guide If you’ve been trying to reduce fake returns, handle claims, or get better visibility in your warehouse, you’ve probably heard of a Video Management System (VMS). But is it just CCTV, only for big...
At enterprise scale, every unproven claim becomes a larger loss. Let’s say you’re shipping 10,000 orders a day. If there is 2% dispute rate, it can translate to 200 disputed orders every single day. And if your current claim win rate sits below 35%, you’re...