It is three weeks after the festive sales. The GMV numbers have been reported, and the leadership deck is ready. Then someone asks finance a simple question: how much of that money has actually reached the bank? Nobody can answer it with confidence yet. The scale of...
While your marketing team celebrates a 3x jump in peak-sale GMV, your finance and operations teams face a different challenge: recovering revenue and inventory lost to marketplace settlement discrepancies. During festive sales, thousands of orders increase the risk...
The sale is over. For finance and operations teams, the reconciliation work is just starting. Two to three weeks after a major sale event, settlement files from every marketplace have landed, customer returns and courier RTOs are arriving at the warehouse in volume,...
Are your margins quietly shrinking because of claims you can’t defend? What happens when a customer says the package was empty, or that the returned item isn’t what you shipped, and you have no proof to challenge it? For sellers operating across Amazon, Flipkart,...
Returns are an inherent part of e-commerce, and every seller deals with them as a natural outcome of online buying behavior. It’s also largely driven by the category you operate in, making returns a predictable operational reality. The reality of the average return...
