I have spoken with multiple e-commerce sellers and their operations teams, and the problem I consistently found is customer delivery expectations. A customer places an order, and even after three days, the team is unable to deliver the product, despite it being...
The Philippines is now one of the fastest-growing e-commerce markets in Southeast Asia. What started as simple online selling has evolved into a high-speed ecosystem where brands are selling across Lazada, Shopee, and on their own website. But with this growth comes...