How a leading 3PL provider in South East Asia achieved 5X Growth in Sales with Unicommerce
Company Overview
This leading 3rd Party Logistics Provider has been providing shipping & logistics services to over 220 countries and territories worldwide.
The company provides tailored solutions for managing & transporting goods and services to top eCommerce businesses (majorly across FMCG, Pharma, and Nutrition industry)
Challenges : Process, Operations & Management
Being a highly sought after 3rd party logistics and fulfillment provider, the company was rigorously searching for a technology platform that could ensure hassle-free integrations to major marketplaces, web stores, ERP/POS, logistics providers, language support for the clients of SEA region to help them achieve higher performance and accuracy in the business
- Managing Multiple Warehouse Operations
- Maintaining Freshness of the Client’s Stock
- Management of Multiple Vendors & their Sales Data
- Operational Challenges due to Language Barriers
Collaboration with Unicommerce
- Highly scalable solutions of Unicommerce catering to the warehouse management needed by the 3PL player to manage online and offline customers in a paperless manner
- Effective real-time updates of multiple orders and inventory across 7 warehouses/ locations enabled the rapid growth
- Local language support in the system user interface and business reports in the local language helped overcome operational challenges occurring due to the language barriers
- Robust batch management solution helped the 3PL player to prioritize goods based on expiry date resulting in improved stock freshness and higher sale
- Automated operations through reduced manual dependency to prepare reports and manage payments resulted in improved data visibility of operations
Results – Then and Now, How the things changed
Unicommerce has been instrumental in automating the fulfilment and warehouse operations for the client by providing excellent and responsive support
With Unicommerce’s Batching solution, the client has been able to handle soon to expire goods with ease. Detailed reports helped the client to accurately plan and strategize day to day operations to benefit the business
