Direct To Consumer (D2C) E-commerce Order & Inventory Management Platform

To unlock higher growth, 200+ D2C brands spanning India, the Middle East, and Southeast Asia choose Unicommerce. We empower businesses across the e-commerce value chain, leveraging a robust ecosystem!

ecommerce direct to consumer d2c platform
Home > Direct to Consumer (D2C) E-commerce Platform

8000+

WAREHOUSES MANAGED

135 Mn+

SKU MANAGED

200+

GLOBAL INTEGRATION

600 Mn+

TRANSACTIONS

20000+

BUSINESSES

OUR SOLUTIONS ARE KNOWN FOR

Specialist in simplifying Direct-to-Consumer (D2C) selling for leading brands

best ecommerce direct to consumer d2c platform

Perfect Backend System to Manage D2C E-commerce Operations

Unicommerce is empowering 200+ D2C brands, simplifying their e-commerce operations. This partnership addresses the challenges associated with establishing D2C operations, which require substantial investments in time and resources for technological capabilities. Unicommerce’s system is specifically tailored to the D2C business model, offering enhanced productivity and automation across various operational aspects. Through effective D2C order management, companies can efficiently handle and fulfill customer orders, leveraging automation, real-time data, and seamless system integration. Additionally, Unicommerce’s D2C inventory management facilitates accurate demand forecasting, timely stock replenishment, and streamlined warehouse management.

Hamilton Housewares Achieved 99% Order Fulfilment Rate

Hamilton has been able to restrict losses, limit inaccuracies, provide efficient deliveries, reduce manual dependency and much more to unlock the true potential of its business.

IGP Achieved a 99.99% Order Fulfillment Rate with a 7X Order Volume Growth

With improved operational efficiency and automation provided, IGP experienced a remarkable 7X growth in order volume within a short span of four months.
View Success Story

End-To-End Automation Solution for Successful Direct To Consumer (D2C) E-commerce Implementation

Our tailored solutions for D2C Order Management and Inventory Management are designed to meet the unique needs of D2C e-commerce businesses. With the implementation of our comprehensive system, D2C companies can achieve remarkable growth and enhance customer satisfaction across multiple sales channels.

Improve the brand experience of your customers by rendering highly advanced and thoroughly customized services.

  • Hyper-Local Fulfilment

Our robust D2C e-commerce solutions make sure that you offer faster delivery to your customers through automated operations while adopting hyper-local order fulfillment.

  • B2B/B2C Returns

By having Unicommerce in your system, you can maintain both B2B/B2C returns with speed while minimizing the possibility of incorrect product delivery. 

  • Maintain Authentication

By selling directly to your customers using Unicommerce, you can maintain the standards of your offerings by serving authentic benefits of direct-to-consumer quality products to your customers. 

  • Deal with Faults Easily 

One of the benefits of adopting Unicommerce’s D2C e-commerce platform is that you indulge in detailed quality control operations, enhancing the customers’ buying experience. 

faster delievery with d2c platform

Get complete control over your business operations by eliminating the disruptions caused by intermediaries and middlemen.

  • Improved Customer Service

With the D2C e-commerce solution, you get robust ERP & POS integrations that can help you enhance post-purchase services as per the research of your customers’ behavior tendencies. 

  • Manage Brand Perception

By depending on our superior e-commerce system and being both the manufacturer and the retailer you get control over how your customers should perceive your brand’s image. 

  • Distinguished Brand Marketing 

Let us handle your operations so you can make your marketing campaigns stand out which is impossible with traditional retailing - given intermediaries get control over branding activities. 

  • Inform Customers 

Be it a new product launch or an added feature, you get an advantage to update your customers’ know-how with correct and detailed information about your brand. 

get complete control with d2c ecommerce solution

From product designing to end sales to post-purchase activities, you can manage the engagement, delivery all while analyzing the behavior of your customers.

  • Direct The Process 

With our centralized, you get the information of your customers, so that you can build long-term relationships with them while tailoring the entire buying process of the customers.

  • Improve Product Design

Make the most of the direct learning with our unified support and get in contact with your customers to make the desired improvements amid the production process. 

  • Customer Segmentation

Utilize the data to segment your customers based on both demographic and psychographic aspects, personalizing their overall experience. 

  • Identify Friction

By getting a single view of operations with our D2C-driven e-commerce solution, you can identify and examine the frictions present in the customers’ buying cycle in order to rectify them.

d2c driven ecommerce saas platform
d2c driven ecommerce saas platform

Expand the share of your business in different markets, reaching out to a wider customer base with our curated D2C solutions.

  • Expand Product Portfolio

By automating everything through our future-ready D2C solutions, you can broaden your product line with more intricate designs, attracting niche customers.

  • Expose catalog Efficiently 

With our catalog management feature, you can put forward your entire product catalog to your customers, showcasing an array of variations in size, texture, color, etc. 

  • Reduce Cost

By using our centralized D2C eCommerce platform to cater to the audience’s needs, you can minimize your operating costs and utilize those resources to expand your business horizons. 

  • Reports & Dashboard

With our elaborated dashboard, you can check the performance of your brand in a particular market in order to expand your presence and serve more customers.

future-ready ecommerce d2c platform from unicommerce
future-ready ecommerce d2c platform from unicommerce

End-To-End Automation Solution for Successful Direct To Consumer (D2C) E-commerce Implementation

Our tailored solutions for D2C Order Management and Inventory Management are designed to meet the unique needs of D2C e-commerce businesses. With the implementation of our comprehensive system, D2C companies can achieve remarkable growth and enhance customer satisfaction across multiple sales channels.

Enhance Brand Experience

Improve the brand experience of your customers by rendering highly advanced and thoroughly customized services.

  • Hyper-Local Fulfilment

Our robust D2C e-commerce solutions make sure that you offer faster delivery to your customers through automated operations while adopting hyper-local order fulfillment.

  • B2B/B2C Returns

By having Unicommerce in your system, you can maintain both B2B/B2C returns with speed while minimizing the possibility of incorrect product delivery. 

  • Maintain Authentication

By selling directly to your customers using Unicommerce, you can maintain the standards of your offerings by serving authentic benefits of direct-to-consumer quality products to your customers. 

  • Deal with Faults Easily 

One of the benefits of adopting Unicommerce’s D2C e-commerce platform is that you indulge in detailed quality control operations, enhancing the customers’ buying experience. 

faster delievery with d2c platform

Get Complete Control

Get complete control over your business operations by eliminating the disruptions caused by intermediaries and middlemen.

  • Improved Customer Service

With the D2C e-commerce solution, you get robust ERP & POS integrations that can help you enhance post-purchase services as per the research of your customers’ behavior tendencies. 

  • Manage Brand Perception

By depending on our superior e-commerce system and being both the manufacturer and the retailer you get control over how your customers should perceive your brand’s image. 

  • Distinguished Brand Marketing 

Let us handle your operations so you can make your marketing campaigns stand out which is impossible with traditional retailing - given intermediaries get control over branding activities. 

  • Inform Customers 

Be it a new product launch or an added feature, you get an advantage to update your customers’ know-how with correct and detailed information about your brand. 

get complete control with d2c ecommerce solution

Engage, Deliver and Analyze

From product designing to end sales to post-purchase activities, you can manage the engagement, delivery all while analyzing the behavior of your customers.

  • Direct The Process 

With our centralized, you get the information of your customers, so that you can build long-term relationships with them while tailoring the entire buying process of the customers.

  • Improve Product Design

Make the most of the direct learning with our unified support and get in contact with your customers to make the desired improvements amid the production process. 

  • Customer Segmentation

Utilize the data to segment your customers based on both demographic and psychographic aspects, personalizing their overall experience. 

  • Identify Friction

By getting a single view of operations with our D2C-driven e-commerce solution, you can identify and examine the frictions present in the customers’ buying cycle in order to rectify them.

d2c driven ecommerce saas platform
d2c driven ecommerce saas platform

Expand Market Share

Expand the share of your business in different markets, reaching out to a wider customer base with our curated D2C solutions.

  • Expand Product Portfolio

By automating everything through our future-ready D2C solutions, you can broaden your product line with more intricate designs, attracting niche customers.

  • Expose catalog Efficiently 

With our catalog management feature, you can put forward your entire product catalog to your customers, showcasing an array of variations in size, texture, color, etc. 

  • Reduce Cost

By using our centralized D2C eCommerce platform to cater to the audience’s needs, you can minimize your operating costs and utilize those resources to expand your business horizons. 

  • Reports & Dashboard

With our elaborated dashboard, you can check the performance of your brand in a particular market in order to expand your presence and serve more customers.

future-ready ecommerce d2c platform from unicommerce
future-ready ecommerce d2c platform from unicommerce

Features of Unicommerce’s Direct to Consumer (D2C) E-commerce Order and Inventory Management

Establish strong bonds with your customers directly by avoiding the hassles of involving intermediaries with the Direct-to-Consumer (D2C) business model.

bundle order processing icon

Bundle Order Processing & Picking

Process orders in different combo packs with our unique bundle management feature so that you can be distinctive in the sea of e-commerce brands, attracting more customers.

order management integration

Order Management Integration

Streamline your order management operations by amalgamating the stable integrations in your system to incorporate your logistics, payment processing, D2C sales and CRM operations, etc.
dynamic order fulfilment

Dynamic Order Fulfilment

Fulfill orders timely as our system comes pre-integrated with the world’s leading logistics players, helping you enhance the experience of your customers while establishing the mark of your D2C brand.

full inventory visibility

Full Inventory Visibility & Accuracy

Get the full visibility of your inventory so that you can serve customers while avoiding the issues of overstocking or stockouts.

comprehensive GRN workflow

Comprehensive GRN Workflow

Run extensive quality checks of your inventory while segregation good and bad inventory to authenticate the standard of your offerings.

batch management

Batch Management

Classify the nature of the inventory and segregate the orders based on the expiry management methods, such as FIFO & FEFO.

end to end tracking

End-To-End Tracking

Track the shipments of the products by automating the updates in our system so as to inform customers about their delivery status, resulting in an improved experience.

partial shipments

Partial Shipments

Split or break the shipment of orders to treat individual shipments separately while hastening the process of order routing.

actionable data insights

Actionable Data Insights

Increase the clarity of your daily performance by keeping track of your routine operations, including metrics such as pending orders, SLA breached, failed orders, unverified orders, etc.

 

Features of Unicommerce’s Warehouse Management System

Make the right choice and sell online seamlessly by leveraging the Warehouse Management System (WMS) of Unicommerce to succeed in the present times of cut-throat competition.

Highly Rated E-commerce D2C SaaS Platform by Leading Industry Experts & Users

highly rated ecommerce d2c saas platform
highly rated ecommerce d2c saas platform

Trusted by 20000+ Businesses. Discover our Success Stories

20,000+ businesses use Unicommerce’s E-commerce SaaS Platform to manage businesses efficiently

top businesses trusts unicommerce d2c ecommerce platform
top businesses trusts unicommerce d2c ecommerce platform

“Building the D2C brand from complete scratch was a roller coaster journey for us! We are thankful to the team of Unicommerce & their top-notch e-commerce technology solutions, which played a key role in streamlining D2C selling for us.”

Pratik Gupta

Global Head, Digital & E-commerce, Marico Limited

“We are extremely pleased with the collaboration between IGP and Unicommerce. Unicommerce has provided us with comprehensive solutions to address our specific challenges. Their advanced features, such as Pigeon Hole and Staging, have significantly contributed to our success as India’s leading gifting company. We look forward to a continued journey of success alongside Unicommerce.”

Tarun Joshi

Founder & CEO, IGP.com

Related Content on D2C E-commerce Platform

igp gifts case study

IGP Achieved a 99.99% Order Fulfillment Rate while Demonstrating a 7X Order Volume Growth

With improved operational efficiency and automation provided by Unicommerce, IGP experienced a remarkable 7X growth in order volume within a short span of four months.

importance of warehouse management system

Urban Company Achieved 8X Growth in 27 Months with Robust Warehouse Management System

Right from enabling item-level traceability using a tightly integrated barcode system, to generating data of multiple facilities in a single go, Urban Company was able to manage 9 warehouses and 60+ city inventory stores.

urban comapny case study

Marico Limited Achieved 100X Growth in Sales & 99.9% + Order Fulfillment for its D2C online business

With the streamlined handling of inventory, warehouses, fulfillment, and shipping needs by Unicommerce, Marico Limited was able to speed up operations, improve NPS & achieve higher delivery accuracy.

Frequently Asked Questions on E-commerce D2C SaaS Platform

What is D2C Business?

D2C (Direct-to-Consumer) business refers to the model where companies sell their products directly to consumers without the interference of any third party such as retailers, wholesalers, or other middlemen.

What is Direct To Consumer (D2C) E-commerce?

Direct-to-Consumer (D2C) e-commerce refers to a business model where brands sell their products or services directly to consumers from their online store without intermediaries like wholesalers or retailers.

How to increase D2C sales?

To increase D2C sales, businesses can invest in technology that helps them build a robust D2C infrastructure, such as a user-friendly e-commerce platform, advanced analytics tools, and robust warehouse and order management softwares.

What is the difference between D2C & B2C?

D2C (Direct-to-Consumer) refers to a business model where companies sell their products directly to consumers, while B2C (Business-to-Consumer) refers to a traditional model where businesses sell their products through retailers or other intermediaries to consumers.

What is the Direct-To-Consumer (D2C) Business Model?

Direct-To-Consumer (D2C) is a business model where companies typically produce their own products and sell them using their own sales channels, such as a website or physical store. Middlemen like wholesalers and retailers are not a part of the equation.

What are the Benefits of choosing a direct-to-customer model?

Choosing a direct-to-customer model offers several benefits, including greater control over the customer experience, increased brand awareness, and the ability to gather valuable customer data. It also eliminates the need for intermediaries, resulting in cost savings and potentially higher profit margins.

What are the challenges of D2C e-commerce?

Challenges of D2C e-commerce include customer acquisition, establishing brand awareness, supply chain management, competition from established retailers, and ensuring a seamless online shopping and post-purchase experience.

Manage your Online Website and Watch your D2C Business Grow Exponentially!