End-to-End E-commerce Operations Management Platform for Emerging D2C Brands

A scalable suite of features designed specifically for brands selling directly to consumers, manage everything from order processing and fulfillment to real-time inventory tracking and control.

ecommerce direct to consumer d2c platform
Home > Direct to Consumer (D2C) E-commerce Platform

8300+

WAREHOUSES MANAGED

2900+

STORES MANAGED

250+

PLUG-N-PLAY INTEGRATIONS

850Mn+

ANNUAL TRANSACTION RUN-RATE

3600+

CLIENTS

OUR SOLUTION IS KNOWN FOR

A sector-focussed technology solution to optimize supply chain costs for D2C brands

Forrester recognized Unicommerce as Order management system (OMS) landscape 2022
unicommerce awards and recognitions

Backend System to Manage D2C E-commerce Operations

Unicommerce is empowering some of the top D2C brands across the globe, simplifying their e-commerce operations. This partnership addresses the challenges associated with establishing D2C operations, which require substantial investments in time and resources for technological capabilities. Unicommerce’s system is specifically tailored to the D2C business model, offering enhanced productivity and automation across various operational aspects. Through effective D2C order management, companies can efficiently handle and fulfill customer orders, leveraging automation, real-time data, and seamless system integration. Additionally, Unicommerce’s D2C inventory management facilitates accurate demand forecasting, timely stock replenishment, and streamlined warehouse management.

How Hamilton Housewares Managed Its D2C Shopping Experience with Unicommerce

Hamilton has been able to restrict losses, limit inaccuracies, provide efficient deliveries, reduce manual dependency and much more to unlock the true potential of its business.

How IGP Enhanced Its D2C Operational Journey Using Unicommerce

With improved operational efficiency and automation provided, IGP experienced a remarkable growth in order volume within a short span of four months.

End-To-End Automation Solution for Successful Direct To Consumer (D2C) E-commerce Implementation

Our tailored solutions for D2C Order Management and Inventory Management are designed to meet the unique needs of D2C e-commerce businesses. With the implementation of our comprehensive system, D2C companies can improve customer satisfaction across multiple sales channels.

Improve the experience of your customers by rendering our thoroughly customized services.

  • Faster Delivery Time

Streamline shipping with Unicommerce's integration with leading logistics firms, reducing delivery times and avoiding errors for prompt, accurate order fulfillment.

  • Showcase Products In Combo Packs

Exhibit your product offerings in the form of combo packs across multiple marketplaces to lure your customers.

  • Manage Expiry of Products

Effortlessly track product expiration dates with Unicommerce, ensuring quality and freshness in every order. 

  • Quality Check and Putaway

Uphold high standards with thorough quality checks before placement and putaway, ensuring organized and precise inventory management. 

faster delievery with d2c platform

Streamline supply chain operations by eliminating the disruptions caused by intermediaries and middlemen.

  • Order Allocation Conditions

Configurable rules to allocate orders based on serviceability, proximity, and order value, optimizing for efficiency and control.

  • Latest Inventory Update

Keep your inventory seamlessly updated across all sales channels with Unicommerce's inventory sync feature, ensuring accurate and up-to-date stock information.

  • Seasonal Demand Management

Reorganize inventory based on season and demand, such as moving low-velocity items to the back of the shelves in the warehouses.

  • Easy Return and Replacements

Easy and efficient management of returned inventory in case of both customer and courier returns and restocking returned inventory.

get complete control with d2c ecommerce solution

Get an overview of various order processing activities with our comprehensive dashboard.

  • Revenue Tracking

A comprehensive analytics dashboard for monitoring revenue streams both on an overall basis and by individual sales channels.

  • Shipment Monitoring

Detailed tracking of shipments, including dispatch, transit, and delivery statuses, ensuring timely deliveries.

  • Updates on Failed & Unverified Orders

Highlights orders that have failed as well as orders that are pending verification. This helps in quickly addressing and resolving these issues.

  • Returns/Cancellations Tracking

Monitor product returns and order cancellations, analyzing these patterns allows brands to identify areas for improvement.

d2c driven ecommerce saas platform
d2c driven ecommerce saas platform

Expand the share of your business in different markets, reaching out to a wider customer base with our curated D2C solutions.

  • Bulk Order Processing

Facilitates swift and simple bulk order processing and fulfillment with our D2C order management system.

  • Expand SKU Range

Enables sellers to expand the range of their SKUs, offering a more extensive and varied catalogue.

  • Expose Catalog Efficiently

With our catalog management feature, you can put forward your entire product catalog to your customers, showcasing an array of variations in size, texture, color, etc.

  • Enable Multichannel Selling

Seamless selling across various channels, including both online stores and multiple marketplaces.

future-ready ecommerce d2c platform from unicommerce
future-ready ecommerce d2c platform from unicommerce

End-To-End Automation Solution for Successful Direct To Consumer (D2C) E-commerce Implementation

Our tailored solutions for D2C Order Management and Inventory Management are designed to meet the unique needs of D2C e-commerce businesses. With the implementation of our comprehensive system, D2C companies can achieve remarkable growth and enhance customer satisfaction across multiple sales channels.

</p> <h3 style="padding-bottom: 0px;margin-bottom: 0px;font-size:17px">ENHANCE CUSTOMER EXPERIENCE</h3> <p>

Improve the experience of your customers by rendering our thoroughly customized services.

  • Faster Delivery Time

Streamline shipping with Unicommerce's integration with leading logistics firms, reducing delivery times and avoiding errors for prompt, accurate order fulfillment.

  • Showcase Products In Combo Packs

Exhibit your product offerings in the form of combo packs across multiple marketplaces to lure your customers.

  • Manage Expiry of Products

Effortlessly track product expiration dates with Unicommerce, ensuring quality and freshness in every order. 

  • Quality Check and Putaway

Uphold high standards with thorough quality checks before placement and putaway, ensuring organized and precise inventory management. 

faster delievery with d2c platform

</p> <h3 style="padding-bottom: 0px;margin-bottom: 0px;font-size:17px">OPTIMIZED SUPPLY CHAIN</h3> <p>

Streamline supply chain operations by eliminating the disruptions caused by intermediaries and middlemen.

  • Order Allocation Conditions

Configurable rules to allocate orders based on serviceability, proximity, and order value, optimizing for efficiency and control.

  • Latest Inventory Update

Keep your inventory seamlessly updated across all sales channels with Unicommerce's inventory sync feature, ensuring accurate and up-to-date stock information.

  • Seasonal Demand Management

Reorganize inventory based on season and demand, such as moving low-velocity items to the back of the shelves in the warehouses.

  • Easy Return and Replacements

Easy and efficient management of returned inventory in case of both customer and courier returns and restocking returned inventory.

get complete control with d2c ecommerce solution

</p> <h3 style="padding-bottom: 0px;margin-bottom: 0px;font-size:17px">COMPREHENSIVE ANALYTICS</h3> <p>

Get an overview of various order processing activities with our comprehensive dashboard.

  • Revenue Tracking

A comprehensive analytics dashboard for monitoring revenue streams both on an overall basis and by individual sales channels.

  • Shipment Monitoring

Detailed tracking of shipments, including dispatch, transit, and delivery statuses, ensuring timely deliveries.

  • Updates on Failed & Unverified Orders

Highlights orders that have failed as well as orders that are pending verification. This helps in quickly addressing and resolving these issues.

  • Returns/Cancellations Tracking

Monitor product returns and order cancellations, analyzing these patterns allows brands to identify areas for improvement.

d2c driven ecommerce saas platform
d2c driven ecommerce saas platform

</p> <h3 style="padding-bottom: 0px;margin-bottom: 0px;font-size:17px">EXPANDING OPERATIONS</h3> <p>

Expand the share of your business in different markets, reaching out to a wider customer base with our curated D2C solutions.

  • Bulk Order Processing

Facilitates swift and simple bulk order processing and fulfillment with our D2C order management system.

  • Expand SKU Range

Enables sellers to expand the range of their SKUs, offering a more extensive and varied catalogue.

  • Expose Catalog Efficiently

With our catalog management feature, you can put forward your entire product catalog to your customers, showcasing an array of variations in size, texture, color, etc.

  • Enable Multichannel Selling

Seamless selling across various channels, including both online stores and multiple marketplaces.

future-ready ecommerce d2c platform from unicommerce
future-ready ecommerce d2c platform from unicommerce

Customized Features to Streamline Direct-to-Consumer (D2C) E-commerce Operations

Enhance your Direct-to-Consumer (D2C) journey with our customized features designed to streamline operations.

Bundle Order Processing & Picking

Process orders in different combo packs with our unique bundle management feature so that you can be distinctive in the sea of e-commerce brands, attracting more customers.

Expiry Management

Identify and remove old inventories using techniques like FIFO and FEFO so that you can use the warehouse space in an optimum manner.

Cycle Count

Enhance inventory accuracy with a cycle counting feature that efficiently aligns recorded data with physical stock, minimizing disruptions and speeding up operations.

Order Management

Streamlined order handling with comprehensive overview of your orders, allowing for efficient processing, tracking, and fulfillment.

Inventory Management

Get full visibility of inventory to avoid overstocking or stockouts. Run extensive quality checks of your inventory while segregating good and bad inventory.

Returns Management

Handle inventory in case of both CIRs and RTOs, ensuring a smooth and efficient process for managing returned inventory.

Partial Shipments

Split or break the shipment of orders to treat individual shipments separately while hastening the process of order routing.

Data Insights

Increase the clarity of your daily performance by keeping track of your routine operations, including metrics such as pending orders, SLA breaches, failed orders, unverified orders, etc.

 

Comprehensive Integrations

Manage your D2C operations by integrating with a network of shipping providers, ERP/POS, accounting, CRM, and other technologies.

Features of Unicommerce’s Warehouse Management System

Make the right choice and sell online seamlessly by leveraging the Warehouse Management System (WMS) of Unicommerce to succeed in the present times of cut-throat competition.

Enhanced Presence on Review Platforms Fueled by D2C Customer Experiences

Unicommerce warehouse management system rating Capterra, G2, Gartner Rating
Unicommerce Warehouse management system rating on Gartner, G2, Software Suggest

Meeting the Needs of Leading D2C Brands Operating at Different Scale

D2C brandslike Boat, Sugar Cosmetic, Lenskart,Mamaearth, Power Gummies using Unicommerce solutions
D2C brandslike Boat, Sugar Cosmetic, Lenskart,Mamaearth, Power Gummies using Unicommerce solutions

“Building the D2C brand from complete scratch was a roller coaster journey for us! We are thankful to the team of Unicommerce & their top-notch e-commerce technology solutions, which played a key role in streamlining D2C selling for us.”

Pratik Gupta

Global Head, Digital & E-commerce, Marico Limited

“We are extremely pleased with the collaboration between IGP and Unicommerce. Unicommerce has provided us with comprehensive solutions to address our specific challenges. Their advanced features, such as Pigeon Hole and Staging, have significantly contributed to our success as India’s leading gifting company. We look forward to a continued journey of success alongside Unicommerce.”

Tarun Joshi

Founder & CEO, IGP.com

Related Content

D2C vs Marketplace: Is D2C Outdoing the Marketplaces?

The smoother and more connected the functions, the better the business. If the D2C model is used effectively, it will connect better with customers.

Top Direct-to-Consumer (D2C) E-commerce Trends for 2024

By embracing these trends and implementing them effectively, D2C brands can meet the evolving expectations of consumers and stay competitive.

How to Optimize D2C Inventory Management: Strategies and Tactics

In your pursuit of a seamless D2C experience, you’ll encounter various challenges that necessitate tailored strategies and tactics.

Frequently Asked Questions on E-commerce D2C SaaS Platform

What is D2C Business?

D2C (Direct-to-Consumer) business refers to the model where companies sell their products directly to consumers without the interference of any third party such as retailers, wholesalers, or other middlemen.

What is Direct To Consumer (D2C) E-commerce?

Direct-to-Consumer (D2C) e-commerce refers to a business model where brands sell their products or services directly to consumers from their online store without intermediaries like wholesalers or retailers.

How to increase D2C sales?

To increase D2C sales, businesses can invest in technology that helps them build a robust D2C infrastructure, such as a user-friendly e-commerce platform, advanced analytics tools, and robust warehouse and order management softwares.

What is the difference between D2C & B2C?

D2C (Direct-to-Consumer) refers to a business model where companies sell their products directly to consumers, while B2C (Business-to-Consumer) refers to a traditional model where businesses sell their products through retailers or other intermediaries to consumers.

What is the Direct-To-Consumer (D2C) Business Model?

Direct-To-Consumer (D2C) is a business model where companies typically produce their own products and sell them using their own sales channels, such as a website or physical store. Middlemen like wholesalers and retailers are not a part of the equation.

What are the Benefits of choosing a direct-to-customer model?

Choosing a direct-to-customer model offers several benefits, including greater control over the customer experience, increased brand awareness, and the ability to gather valuable customer data. It also eliminates the need for intermediaries, resulting in cost savings and potentially higher profit margins.

What are the challenges of D2C e-commerce?

Challenges of D2C e-commerce include customer acquisition, establishing brand awareness, supply chain management, competition from established retailers, and ensuring a seamless online shopping and post-purchase experience.

Manage your Online Website and Watch your D2C Business Grow Exponentially!





    Note: 855 enterprise clients & 2770 SMB clients as of the quarter ended 30th June 2024