How RSA Global Achieved 99.99%+ Order Fulfillment Rate

• Customized Login for Sellers – To handle the different needs of businesses with various users, Unicommerce implemented customized login roles specifically tailored to each user’s requirement. This feature provides a detailed and tailored experience for each individual seller associated with RSA Global, enhancing their overall efficiency and productivity. Sellers are provided with personalized access to the platform, allowing them to securely log in and access relevant information and tools based on their specific needs.
  This tailored approach ensures that sellers can efficiently manage their own operations while maintaining data privacy and security. Data security is a top priority, and the customized login ensures that each seller can access only their own data and information. This safeguards the privacy of every seller and prevents unauthorized access to sensitive business data.
• Proper Support and Training for Team – Unicommerce goes beyond just implementing technology solutions; we provide extensive support and training to ensure seamless adoption and use of the WMS and Order Management System solutions. We offered comprehensive on-site training to the team of RSA Global, equipping them with the necessary knowledge and skills to effectively use the platform and support sellers.
  Moreover, we extended our support and training to RSA Global’s national and international clients. We provide technical assistance and guidance on how to use these robust solutions. This proactive approach demonstrates Unicommerce’s commitment to assisting businesses at every step, ensuring that they can maximize the benefits of the platform.

• Optimized Warehouse Layout and Shelf Management – To enhance picking efficiency, we conducted a thorough analysis of RSA Global’s existing warehouse infrastructure, layout, and processes. We collaborated closely with RSA Global’s team to understand their business goals, operational workflows, and future growth plans. Based on these insights, we devised a strategic warehouse mapping plan to optimize space utilization, streamline workflows, and enhance overall efficiency.
  Unicommerce implemented priority-based picking methodologies. By assigning priority levels to different orders based on factors such as delivery urgency or order size, we optimized the picking sequence to ensure the timely fulfillment of high-priority orders. The warehouse mapping plan also focussed on the concept of ‘one shelf to one client.’ By assigning dedicated shelves to specific clients, RSA Global was able to minimize the risk of inventory mix-ups and optimize order accuracy.
• Seamless Marketplace Integrations – To gain access to widely-used e-commerce marketplaces, RSA Global opted for Unicommerce as the central solution for its order management. Unicommerce seamlessly facilitated RSA’s integration with Amazon, Noon, and Custom Website (WooCommerce). These integrations allowed for real-time data synchronization, ensuring that inventory levels and order statuses were efficiently managed across different marketplaces.
  With Unicommerce at the core of its strategy, RSA Global gained access to these marketplaces while ensuring efficient order processing and adaptability to future marketplace changes.
• Streamlined Batching – The logistics solutions provider needed to capture specific information against their GRN, such as BOE (Bill of Exchange) and COO (Country of Origin), in their warehouses located at airports. To address this requirement, Unicommerce provided the addition of batch attributes.
  These attributes allowed RSA Global’s warehouses to efficiently capture and store the necessary data associated with each batch of products. This information played a vital role in tracking product origins and facilitating smooth customs processes.
  Furthermore, our system ensured that the batch attributes were seamlessly integrated into RSA Global’s sales order report. This integration enabled comprehensive visibility of batch-specific information for each sales order. It empowered the brand to provide accurate and detailed reports to their clients, enhancing transparency and facilitating efficient order management.
• Batch Lot Inventory Management Made Easy with Extended Handheld Support – Previously, handheld devices at RSA Global were limited to picking and putaway functions for SKU serialized inventory. However, with recent improvements, Unicommerce extended handheld support to include batch lot inventory.
  This enhancement enabled warehouse staff to efficiently perform picking and putaway operations for batch lot inventory using handheld devices. The extended handheld support also brought additional benefits to the overall warehouse management system. It reduced the dependency on manual data entry, minimizing the risk of human errors and improving data accuracy.

RSA Global needed a system that could streamline its business operations and improve overall efficiency. That’s when they decided to start using Unicommerce as their technology provider. The brand is gradually shifting its operations to the Unicommerce platform and is currently managing 10+ businesses with our assistance.

The implementation of Unicommerce’s solutions has had a significant impact on RSA Global’s business, as evidenced by the following statistics:

• Unicommerce’s robust offerings and support streamlined RSA Global’s logistics and warehousing operations, resulting in a high order fulfillment rate of 99.99%+.
• Witnessed an impressive growth of 1559% in SKU (Stock Keeping Unit) count in just 9 months, demonstrating their ability to handle and manage a significantly more extensive product range for their clients.
• RSA Global also experienced an exceptional growth rate of over 1022% in sales order items in just a short period of 9 months, reflecting the increased demand and success of its e-commerce logistics solutions.
• Expanded their sales channels from 2 to 3, indicating their ability to reach a wider customer base and tap into new market opportunities.