Unicommerce Helped A Leading E-commerce 3rd Party Fulfillment Providerachieve paperless operations for 40+ brands across 6+ warehouses!

Company Overview

Our client in the eCommerce services sector provides technologically backed services, catering to 40+ brands across fashion, footwear, personal care etc. to help them fully outsource their e-commerce operations (fulfillment, cataloging etc.) to enable seamless enhanced experience for the brand’s customers

Our client enables the leading brands to streamline sales across 14+ marketplaces including Amazon Flex, Flipkart Smart etc. and has already reached the scale of 1 Mn+ order item dispatched per month across 6 warehouses around the country.

Challenges : Process, Operations & Management

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Our client provides solutions to eCommerce businesses by helping them with warehouse spaces, fulfillment operations, cataloging, marketplace operations etc . 

A sought after service provider in the market, the client required a highly scalable solution to manage its overall operations, business distribution across multiple clients, and manage complex integrations, all from a single unified
platform.

  • Complex picking processes disrupting high scale operations
  • Unorganized warehouse operations across multiple locations
  • Management of order processing at a large scale 
  • Tracking bulk returns and keeping track of unsold goods 
  • Error-prone reports causing discrepancies  throughout the business

Collaboration with Unicommerce

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Unicommerce allowed superior warehouse operations and reduced picking errors by providing the client a Handheld/Mobile app that automated key inbound and outbound processes across multiple locations.

With improved automation across business processes, Unicommerce helped the client in adapting a paperless approach to reduce paper consumption at operational level

Unicommerce’s pre integrations with 100+ leading online marketplaces & logistic partners resulted in simpler order fulfilment mechanism for the client

Unicommerce provided the client with an accurate returns management system that helped them in cutting back on the returns up to 25%

Unicommerce enabled complete data visibility and generated comprehensive dashboards and reports, all through a single panel

Results - Then and Now, How the things changed

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With Unicommere the client can now easily manage high scale operations by helping all the leading brands process over 1 Mn order items per month across 6 warehouse locations

The client has complete visibility of entire warehouse operations which not only enables robust inventory management at item levels with solutions like handheld but provides seamless returns management, and above all 100% paperless operations across all processes

Unicommerce’s comprehensive business analysis in form of error-free business reports and dashboards has helped the client exponentially reduce manual dependency for various operations.

40+ Brands
Managed

1 Mn+ Items
Processes/Month

25-30% Reduction
in Overall Returns

100%
Paperless Operations

sell-more-with-unicommerce

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What Our Clients Are Saying?

As we scale up our operations, it is important to invest in the right technology platforms and partners to ensure that we are able to offer a superior experience to our customers. With a robust and scalable solution like Unicommerce as our warehouse management and vendor panel solution, we are fairly confident that we will be able to manage our supply chain operations much more seamlessly and we would be better prepared for our next phase of exponential growth

Atit Jain
COO & co-founder, Bulbul

We have been using Unicommerce for a while now and is a very important part of our operations and order fulfillment. Unicommerce has made our life easy in processing orders from various channels be it our own website or market places. The team is very good and supportive.

Jasmin Gohil
CTO, SUGAR Cosmetics, Mumbai

With Unicommerce on board we aim to further strengthen our Omni Channel capabilities & this will also help us follow a systematic approach for our Order System Management. With a proven track record in the Fashion sector, we are glad to have Unicommerce as our Technology Partner

Prashant Bokli
Head of IT, Being Human
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