How Unicommerce enabled Hamilton Housewares to attain 99% Order Fulfilment Rate with its technologically superior solutions!
About the Brand :Hamilton Housewares Pvt.Ltd.
Hamilton Housewares is a global and trustworthy manufacturer, suppliers, distributors and exporters of homeware products with 4 key brands Milton, Treo, SpotZero & Claro that provide luxury standard houseware, kitchenware, cookware and tableware products.
With over 6800 active products, the brand caters to all the needs of contemporary consumers who desire a balance between quality, class and use. The product range of Hamilton includes glassware, casseroles, insulated and non-insulated water bottles, jugs, insulated steel flasks and much more.
Serving consumers in over 80 countries globally, Hamilton required a technology partner that could tackle its business operations rapidly and with complete ease. Their search led them to Unicommerce that enabled the brand to practice day to day tasks seamlessly and experience higher sales with the complete automation of services.
Challenges Faced By Milton
- Managing and updating Inventory
- Handling Warehouse Operations
- Tracking Process Efficiency
- Analyzing data & maintaining records
Solutions Offered By Unicommerce
With Unicommerce, Hamilton has been able to track and manage inventory in real-time, helping them increase productivity and overall efficiency.
Using automation, Unicommerce helped Hamilton to improve their order fulfilment rates, allowing them to lower manual errors and offer greater customer services.
The brand now seamlessly handles its stock-keeping processes using the unified Unicommerce panel.
With improved warehouse management, Hamilton has been able to provide its customers with faster and accurate deliveries.
“Our interaction with Unicommerce was preceded by the typical uncertainties and experimentation seen in the e-commerce landscape!
When we approached Unicommerce teams we were already fraught with challenges and problems, and yet also huge aspirations that we put on the table alongside our issues. Since then it has been a journey of partnering with each other, problem solving and using new-age technologies to address the new age requirements. I am only pleased to say that we have expanded multi-fold in terms of geography and channels alike, and the partnership holds great long term value”.
Rajat Sharma ,
Lead, Supply Chains ,
Hamilton Housewares Limited (Milton, Treo, SpotZero & Claro)
Impact On the Business
Using the truly seamless order, inventory and warehouse management solutions of Unicommerce, Hamilton (Milton, Treo, SpotZero & Claro) has been able to experience higher sales and overall better serviceability.
The brand has been able to streamline all eCommerce operations, increase order fulfilment rates and accomplish precise tracking of each order.
Unicommerce gave the brand the ability to manage its everyday eCommerce operations with ease and focus more on their core business needs. Hamilton has been able to restrict losses, limit inaccuracies, provide efficient deliveries, reduce manual dependency and much more to unlock the true potential of their business and to attain a constantly growing and highly satisfied customer base.
1000+ SKUs live on multiple platforms
99% order fulfilment rate
96%+ pick accuracy rate
20% lower TAT