Better Inventory Traceability With E-commerce Returns Management
8,800+
3,150+
260+
931 Mn+
3500+
Why Choose Our Solutions?
Comprehensive Management of CIRs and RTOs with our future-ready returns features.
E-commerce Returns Management System to Manage End-to-End Order Returns
The e-commerce return management solution of Unicommerce offers a centralized panel to manage account reconciliation for marketplaces returns and inventory against all the returns. The return module is highly efficient to centrally manage CIRs and RTOs effectively, ensuring smooth and quick turnaround time. If returns are a pain point in your organization, you definitely need to check our curated solutions.
Optimize, Automate, and Streamline E-commerce Returns Management
Unicommerce’s Returns Management system is specially crafted to manage end-to-end order returns with complete efficiency. It is systematic, organised, and authentic to deliver unimaginable results.
Deploy the future-ready e-commerce returns management system that significantly reduces operational costs.
- Scalable Return Operations
The comprehensive e-commerce returns management lets your business adapt to the changing landscape while managing returns seamlessly.
- Minimize Man Hours
Barcode initiation upon receipt of returned items, significantly reduces the need for extensive manpower, thereby minimizing man hours.
- Restock Returned Inventory
Ensures returned products are quickly evaluated, processed, and readied for resale, saving on storage costs.
- Impact on Bottom Line
Efficient returns management directly reduces costs and substantially impacts the bottom line of your business.
Enhance your customer experience by building and maintaining robust relationships with them so that they shop again from you.
- Smooth Order Replacement
The technology system allows you to execute return pick-up and deliver replacement orders simultaneously.
- Simplified Return Process
Making it easy and convenient for customers to return products by providing options like Buy Online, Return in Store and vice versa.
- Variety Of Product Options
The smooth system facilitates easy returns processes exposing the products immediately over various marketplaces, giving customers a plethora of options.
- Quick Reverse Pickup
Enable fast and efficient reverse pickup for returns, significantly enhancing customer satisfaction with prompt and reliable service.
Run your business operations smoothly and efficiently by minimizing the rate of order returns that will eventually reduce your operational cost. You can reduce the potential returns by deeply analyzing the reasons for the returns with the reports and analytics segment of the system. The outbound QC lets you check the quality of the product so that your customers don’t return damaged products. Categorizing items into good, ageing, and bad stock. This precision in inventory management prevents the dispatch of subpar products, further minimizing return rates. Allocates orders based on inventory availability and proximity to the nearest facility, minimizing delivery delays and thereby reducing the likelihood of returns.
Streamline and manage workforce while maintaining brand’s bottom line with thousands of outbound deliveries and incoming returns. Capably handle all return details, whether they are Customer Initiated Returns (CIRs) or Return to Origin (RTOs), ensuring accurate and prompt processing. Track every return meticulously from initiation to warehouse delivery. Upon arrival, effortlessly generate a return manifest. Conduct comprehensive quality checks for each returned product. Successful QC leads to restocking and inventory update across sales channels. Convenience of exchanging products with flexible options such as buying online and exchanging in-store, or the reverse, for an easy and hassle-free experience.
Features of Unicommerce’s E-commerce Returns Management Software Platform
Organize the events included in the Reverse Logistics process while powering up the business operations with a smooth, efficient, and one of the best returns management systems from Unicommerce.
OPTIMIZED OPERATIONAL COSTS
Deploy the future-ready e-commerce returns management system that significantly reduces operational costs.
- Scalable Return Operations
The comprehensive e-commerce returns management lets your business adapt to the changing landscape while managing returns seamlessly.
- Minimize Man Hours
Barcode initiation upon receipt of returned items, significantly reduces the need for extensive manpower, thereby minimizing man hours.
- Restock Returned Inventory
Ensures returned products are quickly evaluated, processed, and readied for resale, saving on storage costs.
- Impact on Bottom Line
Efficient returns management directly reduces costs and substantially impacts the bottom line of your business.
Improved Customer Experience
Enhance your customer experience by building and maintaining robust relationships with them so that they shop again from you.
- Smooth Order Replacement
The technology system allows you to execute return pick-up and deliver replacement orders simultaneously.
- Simplified Return Process
Making it easy and convenient for customers to return products by providing options like Buy Online, Return in Store and vice versa.
- Variety Of Product Options
The smooth system facilitates easy returns processes exposing the products immediately over various marketplaces, giving customers a plethora of options.
- Quick Reverse Pickup
Enable fast and efficient reverse pickup for returns, significantly enhancing customer satisfaction with prompt and reliable service.
LOWER RETURN RATE
Run your business operations smoothly and efficiently by minimizing the rate of order returns that will eventually reduce your operational cost. You can reduce the potential returns by deeply analyzing the reasons for the returns with the reports and analytics segment of the system. The outbound QC lets you check the quality of the product so that your customers don’t return damaged products. Categorizing items into good, ageing, and bad stock. This precision in inventory management prevents the dispatch of subpar products, further minimizing return rates. Allocates orders based on inventory availability and proximity to the nearest facility, minimizing delivery delays and thereby reducing the likelihood of returns.
Smooth Operations
Streamline and manage workforce while maintaining brand’s bottom line with thousands of outbound deliveries and incoming returns. Capably handle all return details, whether they are Customer Initiated Returns (CIRs) or Return to Origin (RTOs), ensuring accurate and prompt processing. Track every return meticulously from initiation to warehouse delivery. Upon arrival, effortlessly generate a return manifest. Conduct comprehensive quality checks for each returned product. Successful QC leads to restocking and inventory update across sales channels. Convenience of exchanging products with flexible options such as buying online and exchanging in-store, or the reverse, for an easy and hassle-free experience.
Features of Unicommerce’s E-commerce Returns Management Platform
Organize the events included in the Reverse Logistics process while powering up the business operations with the returns management systems from Unicommerce.
Automatic Reverse Pick Up
Quick Inventory Turnaround
Centrally manage returned inventory effectively, ensuring smooth and quick turnaround time with our flexible return module.
Partial Returns
Customer Initiated Returns (CIR)
Return to Origin (RTO)
Omnichannel Returns
Bulk Returns for B2B & Offline
Return Manifest Generation
Barcoding & Quality Check
Automatic Reverse Pick Up
Quick Inventory Turnaround
Partial Returns
Customer Initiated Returns (CIR)
Return to Origin (RTO)
Omnichannel Returns
Bulk Returns for B2B & Offline
Return Manifest Generation
Barcoding & Quality Check
E-commerce Returns Management System Acclaimed by Leading Industry Experts & Users
Catering the Needs of E-commerce Businesses of All Sizes. Discover our Success Stories!
Related Content on E-commerce Returns Management
Maximizing Efficiency: Implementing Omnichannel Order Management for E-commerce Retailers
The system makes it easy for customers to return or exchange products, regardless of where they made the original purchase. Using an advanced omnichannel system, brands like TCNS effortlessly monitored reverse pickups, returns, and cancellation statuses in real-time.
Streamlining E-commerce Operations: The Power of Integrating ERP with WMS
Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS) are both critical systems used in the e-commerce ecosystem, especially in industries that rely on supply chains and inventory management. While they have some overlapping functionalities, they serve different primary purposes.
Warehouse Returns and Cancellations Management [Reasons, Problems and Solutions]
Irrespective of the reason, you have to be well prepared to handle returns and canceled orders at all times. There are specific steps you must take as they ensure better management of orders and increase the overall productivity of your warehouse operations.
Frequently Asked Questions on E-commerce Returns
What is E-commerce Returns Management?
What are the objectives of Returns Management?
How important is Returns in E-commerce?
What are the 3 pillars of the Returns Management process?
What are the 3 keys to successful Returns Management?
How do retailers reduce their E-commerce Return rates?
How to manage E-commerce Returns?
How to make Returns Management work for your e-commerce business?
What are the reasons which cause E-commerce Returns?
How can Return Management Software help you with managing returns?
Note: Our 3500+ customers include 900+ Enterprise and 2690+ SMB clients.