Fashion returns often reach 25–40%.

Poor fit, incorrect size guides, and customer uncertainty are the primary drivers behind high fashion return rates.

Reducing size-related returns requires:

• Clear size charts
• Actual garment measurements
• Model details
• Fit advisor or size quiz
• High-quality product photography

Operationally, handling size exchanges quickly and accurately plays a critical role in improving customer retention.

YES — How Unicommerce + Shipway Helps

Unicommerce + Shipway streamline fashion exchanges end-to-end:

• ✅ Instant exchange initiation through the return portal
• ✅ Automatic replacement order creation in the Order Management System
• ✅ Accurate picking and QC via Warehouse Management System to prevent repeat returns

The result? Faster exchanges, higher retention, and reduced repeat returns.

📘 Learn More

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