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Streamline Inventory and Order Management Across Online/Offline Stores (O2O) With Omnichannel Retail Solutions

Integrate your operations to provide consistent services across multiple sales channels; online marketplaces, physical storefronts, and company websites.

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Home > Omnichannel Retail

Unicommerce’s Highly Scalable Omnichannel Retail Solutions

Unicommerce’s omnichannel solution is sophisticated retail software that enables central management of orders and inventory of online & offline stores. It also helps e-retailers in the routing of an online order to the nearest store, thus providing a uniform experience to customers. Moreover, the omnichannel retail software enables use cases such as “Ship from Store”, “Hyperlocal fulfillment” etc., via efficient integrations with Point of Sales/ERPs etc.

Businesses

Warehouses

Stores

Global Integrations

Achieve Highly Impactful Performance With Our Best-In-Class Omnichannel Retail Solution 

Seamlessly manage the flow of value chain across multiple touchpoints throughout the fulfillment process.

Let your e-commerce business join hands with the best ERP & POS systems to uncover unlimited possibilities of omnichannel retail.

  • Nearest Store Fulfillment

With the omnichannel retail solution, fulfill online orders using the nearest physical store inventory, optimizing delivery times and enhancing customer satisfaction.

  • Highly Flexible O2O Commerce

Unicommerce’s omnichannel platform provides seamless integration of offline and online stores including websites and marketplaces to enable perfect O2O commerce.

  • Maximize Inventory Turnover

Efficiently make available both physical store and warehouse inventory across all sales channels, maximizing availability and enhancing inventory turnover rates.

  • Stable ERP & POS Integrations

All your current ERPs ( Tally, Base, Oracle, Navision, SAP, etc.) get effortlessly integrated into our omnichannel retail software product to avoid any roadblock.

fulfill omnichannel orders with unicommerce omnichannel solutions

Organize your business operations with omnichannel features that let your customers place orders from anywhere without facing any hassles.

  • Wider Product Options

Ability to present a more extensive and diverse product selection to end customers, enhancing choice and satisfaction.

  • Multiple Touchpoints

Provide customers with flexible order interactions, such as the convenience of buying online and returning offline, or vice versa, catering to varied shopping preferences.

  • Fulfillment Options

By adopting omnichannel e-commerce you have access to fulfillment methods, such as store-to-store transfers, nearest store fulfillment, etc.

  • Faster Deliveries

With our omnichannel system, you can ensure that the product gets delivered from the nearest store, resulting in lower delivery times while refining customers’ experience.

organize your business operations with omnichannel features

Streamline the paramount of e-commerce operations - logistics - by joining hands with the leading last-mile delivery players.

  • Lower Logistics Cost 

Smart routing to fulfill orders from the nearest store or through store-to-store transfers, significantly reducing logistics expenses.

  • Hyper Local Fulfillment

Fulfilling online orders directly from the nearest store location minimizes the distance for delivery, leading to lower shipping costs and faster delivery times.

  • Buy Online, Collect Offline

Offering customers the option to buy online and pick up in-store eliminates the shipping process entirely for those orders. Saving shipping costs and encouraging additional in-store purchases.

  • Buy Online, Exchange/Return Offline

Facilitate customers to buy products online and conveniently exchange or return them at a physical store, reducing the complexity and cost of logistics.

streamline the paramount of e-commerce operations - logistics

Gain a cohesive view of your operations on a routine basis by integrating the data of both offline and online sales with Unicommerce’s centralized system.

  • Cross-channel Order and Inventory

Omni-RMS merges all offline and online sales channels on one platform, providing a centralized view for order and inventory management.

  • Order Visiblity

A user-friendly interface that allows brands to easily view all online orders adaptable to various store operational needs.

  • Automatic Returned Inventory Update

Automatically update return statuses and efficiently restock inventory following quality checks.

  • Order Hopping

Orders are rerouted to another store or warehouse if declined or unaddressed, ensuring efficient order fulfillment.

integrating the data of both offline and online sales

Features of Unicommerce’s Omnichannel Retail Software

Update the inventory in real-time across multiple locations and sync the stock status to transform your business into an omnipresent empire.

Centralized Inventory Management

Manage your inventory operations across multiple sales channels with a unified system panel that lets you harmonize your efforts for both in-store and e-commerce sales. 

Omnichannel Order Allocation

Allocate orders from the POS system to the nearest store for processing and shipment, which eventually allows you the flexibility and ease of routing the orders based on geographical criteria. 

Click & Collect and Reserve & Collect

Allow your customers to browse through your latest collection via online channels and provide them enough flexibility to pick their choice of product from your retail store nearest to them.

Hassle-free Returns Management

Carry out returns easily with Unicommerce’s omnichannel retail software as it enables unabridged integration of online and physical stores, helping you deal with order returns effectively.

Hyper-Local Fulfillment

Simplify your customer’s buying journey and deliver products on the same day by relying on hyper-local order fulfillment with our curated omnichannel e-commerce platform. 

Online/Offline Store Integration

Integrate with your current ERPs so that the orders from the multiple channels get reflected in your organization’s internal MIS from the e-commerce touchpoints.  

Billing of Offline Orders

Manage and generate the bills and invoices of your offline orders from a single platform by adopting the omnichannel solution of Unicommerce. 

Endless Aisle

Get full visibility of your inventory across all stores, so that if a particular product is not available in one store, it can be ordered from another store and delivered to the customer, eliminating lost sales. 

Periodic Data Allocation

Generate the business reports on a periodic basis to construct your master plan strategically while streamlining the flow of the supply chain, improving sales volume, and increasing productivity. 

Our Solutions Are Known for

Preferred E-commerce solution for building Omnichannel capabilities around the globe

preferred e-commerce solution for building omni-channel capabilities
software suggest top software products awards

Trusted by Enterprises in Retail Industries

masaba growth story with unicommerce
tresmode growth story with unicommerce
hoad growth story with unicommerce
carlton growth story  with unicommerce
chumbak growth story with unicommerce
“Having Unicommerce as our technology partner for our e-commerce order management has been instrumental in building the right efficiencies in our supply chain operations. ”
Avinash Dhagat

Vice President - Operations, Honasa Consumer Pvt. Ltd.

“Unicommerce platform helped us to enhance our business potential across multiple marketplaces without much hassle. We are able to scale our business at a speed faster than expected. And the team behind is always helpful in accomplishing our business goals.”
Vasant Nangia

CEO, Chumbak

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Align Your Offline & Online Shoppers And Get Ready To Amplify Business Profits!





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