The e-commerce industry in India has witnessed massive growth in recent years, with a significant impact on the supply chain. With more consumers adopting e-commerce as the preferred medium for shopping, businesses must deliver a superior customer experience to build...
With the pandemic hitting hard, we see many brick-and-mortar stores vanishing around us and businesses shifting towards an enhanced focus on e-commerce. As per UNCTAD (UN Conference on Conference Trade and Development), e-commerce grew from a 16% market share in 2019...
