How Unicommerce's Multichannel & Warehouse Management Solutions helped TCNS Clothing Co. Ltd achieve 9X Growth in Sales

Company Overview

TCNS Clothing Co. Limited is India’s leading women’s branded apparel company that operates under four brands W, Aurelia, Wishful & Elleven and has been in the fashion industry for 17+ years.

The brand sells its products across India and through multiple distribution channels, eCommerce marketplaces, exclusive brand outlets, multi-brand outlets etc.

Challenges : Process, Operations & Management

With 3500+ points of sales across the country, the brand needed a one-stop, highly robust solution provider to cater to their need for hassle-free eCommerce operations right from order fulfilment to returns management all at a single place.

  • Manual tracking of shipments due to high order volume
  • Lack of centralized inventory management across own website & marketplace channels
  • Complex returns management & refund processing
  • Lower customer satisfaction due to inability to handle customer complaints in real-time
  • Imprecise warehouse operations

Collaboration with Unicommerce

Unicommerce enabled TCNS to efficiently handle their order fulfillment & inventory management across multiple channels resulting in improved productivity & profitibility

With Unicommerce, the brand saw smooth warehouse management by automating major functions across their multiple sales channels

The brand was able to track reverse pickups, returns and cancellations status in real-time enabling hassle-free management of customer refunds

With the precise reports and dashboards offered by Unicommerce, the brand was able to analyse performance across all their services and prioritise their workflows

Unicommerce’s seamless integration with TCNS CRM helped them serve customers in real-time thus providing their shoppers a uniform & friction-less shopping experience

Results - Then and Now, How the things changed

With Unicommerce onboard, TCNS Clothing (owner of W for Woman, Aurelia , Elleven, and Wishful) managed its live catalog size of over 150K+ items, sold across 18 sales channels with ~1.5 lac dispatches per month all from a single platform

Over 400K inventory count across multiple sales channels was centralized through Unicommerce’s multichannel and warehouse solutions, which helped them achieve 9X growth in sales in a span of just 2 years enabling real-time visibility of their sales & purchases, thus increasing their profitability

Unicommerce allowed the client to have complete visibility for reverse pickups status which helped them to manage customer refunds, enhancing their productivity while reducing the cost of operations and logistics

18 Sales
Channels

400K+
Inventory Count

~ 1.5 Lakhs Dispatches
Items / Month

19%
Reduced Returns

sell-more-with-unicommerce

Maximize your productivity & profitability with
Unicommerce  eCommerce Technology Solutions  now!

How Can We Help You?

Get answers to all your questions from our product experts.

More Success Stories
Unicommerce’s Client Conversations | Vastram...
Fashion
Client Conversations | Oryvo (Skylink LLC)
Client Conversations | Xtep Sportswear
Client conversation | Hamilton Housewares
Houseware
Client Conversations | Enamor GIPL
Intimate Wear
Client Conversations | Iconic Fashion India (Tommy...
How YZ Buyer Demonstrated 2X Growth with Unicomme...
Fashion
Client Conversations | Bira91
TCNS Clothing Co. Ltd (W, Wishful, Aurelia, Elleve...
Fashion
Brand Studio | India’s First Ever Tech-Enabled F...
Fashion
Flo Mattress | India’s Most Innovative Sleep...
Sleep Solutions Brand
A leading 3PL provider in South East Asia achieved...
eCommerce Fulfillment Provider
Unicommerce helped an Apparel Brand drive business...
Fashion
Leading Fashion Brand Reduced Order Cancellations ...
Fashion
Unicommerce Multichannel and ERP Integration Solutions help Chumbak boost sales across multiple sales channels
Unicommerce Case Study | Chumbak
Leading Cosmetics Brand Managed 1.5M Orders Per Mo...
Cosmetics
India’s Leading AgriTech Company
AgriTech
eCommerce 3rd Party Fulfillment Provider Managed H...
eCommerce Fulfillment Provider
bulbul
Unicommerce Case Study | Bulbul
India’s Leading Online Pharmacy Expanded Acr...
Online Pharmacy
Leading eGrocery Marketplace Scaled Up Business in...
Online Grocery
bajaao_unicommerce
Unicommerce Case Study | Bajaao
India’s Complete Eyewear Solution
Global Health and Wellness Products Retailer
India’s leading online fashion marketplace m...
Leading Footwear Manufacturer of India
Leading International Tyre Manufacturer and Online...
When you are selling ‘Experiences’, every litt...
From Chaos of Frustration to Silence of Growth
They were struggling. Not because their products w...
What Our Clients Are Saying?

We have literally integrated 7 marketplaces in Unicommerce in less than a week’s time, which proves how easy to go this ultimate e-commerce technology solution is! Forget all others, way to go Unicommerce!

Abhishek Agarwal
Under Fourteen Only (UFO), Bengaluru

Happy to choose Unicommerce as our e-commerce technology partner! It has been a catalyst for our significant sales growth across 10 marketplaces over the span of 3 years.

Priyanka
Dazzle Collection, Ghaziabad

We are very much satisfied and happy to have found Unicommerce as our Complete Inventory & Order Management solution. Managing 6000+ SKUs and Integration with different platforms become very simple because of overall efforts by Unicommerce team.Customer support team have been very supportive with their personalized efforts on Whatsapp and other media channels. Great work team!

Shrenuj Jalan
Bazaarcart, New Delhi
Checkout Our Products

See our products live in action along with our experts.

Our solutions empower you to focus on your core business and grow exponentially.

WordPress Lightbox