Have you ever lost a sale because an order got delayed during fulfillment? It’s frustrating—and all too common. In the fast-paced world of e-commerce, even a minor delay can result in lost revenue and damaged customer trust. That’s why having a reliable order management system isn’t just a luxury — it’s a necessity. The right software ensures orders move seamlessly from cart to customer, without delays, errors, or guesswork.
So, what exactly does an order management system offer? At its core, it should offer a simplified, automated, and scalable solution that remains stable as you continue adding sales channels to your system. But that’s not all! The best OMS goes beyond the basics, offering advanced features to streamline your operations and give you complete control over them. And to help you find the best order management system, we have compiled a list of the top order management systems available in 2025 so you don’t have to dig around for details in bits and pieces—this blog has everything you need to know in one place.
An ideal order management system offers the flexibility to seamlessly sell across all sales channels, with key features such as automated order routing, real-time tracking, seamless integrations, up-to-the-minute order status updates, and clear analytical reports. Based on these criteria, we have shortlisted the top 20 order management software systems available in the market.
Best Order Management Software in India in 2025
1. Unicommerce
Unicommerce caters to end-to-end order management for all your e-commerce needs. It tops the list of order management software designed for multi-channel retail businesses, integrated with 140+ leading marketplaces, including Amazon, Flipkart, Myntra, and cart solutions. This gives you complete visibility into every order across all sales channels through a centralized platform. Thereby, you can track every activity of order fulfillment at every stage, right from order creation, verification, packing, dispatch, and return management. With the capabilities to handle 10- 10L+ orders a month, Unicommerce offers a unique set of features to make your order management smooth.
- Multiple order routing options
- Bulk order processing
- Quick packing system to generate labels & invoices
- Get key metrics on a single click
- Plug and play integrations
Its multichannel solutions are used to streamline sales around:
- Carts and marketplaces
- Offline retail stores
- Shipping providers
- ERP and POS systems
Unicommerce is trusted by 10,000+ brands, enterprises, and sellers, including eminent clientele including FabIndia, TCNS, Redchief, Mamaearth, Urban Company, Boat, etc. It emerges as a leader in the Indian market for order management as nearly 20-25% of all e-commerce dropship shipments are processed on its platform. It has processed 259 Mn+ order items on its platform so far.
Reviews
- Gartner – 4.6 (25 Reviews)
- Capterra- 4.2 (91 Reviews)
- G2 – 4.5 (41 Reviews)
Pros
- According to the reviews on popular platforms like G2 and Capterra, various brands and e-commerce sellers find Unicommerce an ideal platform for order management.
- It has easy plug-and-play integrations and helps manage all sales orders on a single platform. The team is highly responsive and committed to resolving issues thoroughly.
Cons
- Sometimes it may take a long time in the onboarding process.
2. Increff
Simplify every stage of order management from order capturing, tracking, to dispatch. You can hop orders in the shortest time and also prevent unexpected downtime & loss in sales opportunities with strong tech support. Leading client base like Puma, Crocs, and Hobli trust Increff for streamlined order management.
- Identify the top SKU
- Full inventory visibility across marketplaces
- Data-driven decision-making
- Intelligent order routing & splitting
Reviews
- Gartner – 4.7 ( 50 Reviews)
- Capterra – 5 (1 Review)
- G2 – 4.5 ( 89 Reviews)
Pros
- Increff has an efficient order management system along with support from the team.
Cons
- They lack customization options for reports, have limited access to older reports, and are missing many features required for efficient order processing.
3. SAP Commerce Cloud
SAP Commerce Cloud provides a single source of truth, enabling omnichannel execution along with streamlined integration, simplified access, and consistent order orchestration across channels. Thus, you can reduce cost, improve agility, and increase customer satisfaction by having a better order orchestration. By deploying SAP Commerce Cloud, you’ll get a centralized order process, monitoring and analytics, and order routing to different fulfillment systems, channels, and nodes. CHRIST, ALGO group, Coca-cola HBC are some of the leading clients of SAP Commerce Cloud.
Key Features
- Unified and consistent order orchestration
- Centralised order process monitoring and analytics
- pre-integration with the SAP Commerce Cloud, SAP S/4HANA,
Reviews
- Gartner – 3.9 (121 Reviews)
- Capterra – 4.2 ( 5 Reviews)
- G2 – 4.5 ( 252 Reviews)
Pros
- SAP Commerce Cloud offers solutions suitable for enterprise-level commerce capabilities. It is suitable for companies who want to jump to a digital transformation.
Cons
- Their initial setup and configuration are complex and time-consuming. It may not be suitable for small businesses due to the high cost of ownership. Their customer support is quite unsatisfactory.
4. Linnworks
Linnworks can make your order processing smooth and more efficient with its various capabilities, like automatically allocating orders to the batches that need to go out first. You can also define the criteria for packing to ensure the best fit, and you can also speed up the fulfillment process by assigning preferred carriers. Linnworks has a vast clientele, including Beviqua, Red Label outlet, Tru Tension, etc.
Key Features
- Smart pick, pack, and dispatch functionality
- Customize order assignment rules to improve warehouse efficiency
- Order packing with predefined criteria
- Easy tagging for quick order identification
Reviews
- Gartner – 5 ( 1 Review)
- Capterra – 4.1 (39 Reviews)
- G2 – 4.5 (92 Reviews)
Pros
- The user interface makes half of the work easy, and that’s what makes product data and key information management pretty simple.
Cons
Integrations with channels are a time-consuming process, and there are many bugs in the software.
5. Brightpearl
Brightpearl is another excellent order management software system with great features, helping multichannel sellers organize client orders. Brightpearl has successfully supported well-known brands like Wild Rye, Baby & Co, Cleva, and many others, making it a trusted choice for growing e-commerce businesses.
Key Features
- Helping businesses connect to well-known eCommerce platforms such as Magento, Shopify, Amazon, and BigCommerce.
- Tracking orders in real-time.
- Offering different advanced reporting solutions.
- Allowing retail clients to check how the channel performs through metrics such as the average value of the orders and earnings.
Reviews
- Capterra – 4.4 (162 Reviews)
- Gartner – 4.4 (7 Reviews)
- G2 – 4.5 (75 Reviews)
Pros
- Brightpearl is a helpful all-in-one system that brings your eCommerce channels together. It’s especially good at automating tasks, which is important for growing your business.
Cons
- Brightpearl occasionally experiences technical issues that can impact its performance and reliability. Its biggest limitation is the smaller number of marketplaces it integrates with compared to other platforms.
6. Veeqo
Veeqo is an all-in-one order management system with 21+ integrations. You can set up an order workflow based on triggers like delivery option selected, value, and weight, for repetitive tasks. Optimize your order fulfillment with automatic inventory updates, digital picking, built-in shipping software, and return management. Mirror Deco, TCO, and Indigo herbs are some of the clients supported by Veequo.
Key Features
- Get vital order reports at your fingertips
- Built-in return management
- Built-in shipping software
- Digital picking with scanner
Reviews
- Gartner 4.2 (13 Reviews)
- Capterra – 4.2 (86 Reviews)
- G2 – 4.5 ( 30 Reviews)
Pros
- It works smoothly with platforms like Shopify, Walmart.com, eBay, Etsy, and Amazon.
Cons
- There are quite a few bugs, ranging from integration problems to issues with uploading manual orders and non-functional templates. The purchase order system also needs a lot of work — it’s outdated and not very user-friendly.
7. ShipStation
A retailer needs the right software system, and ShipStation is an excellent option. It is an order fulfillment and inventory management software system. In addition, it’s a shipping hub for eCommerce businesses. ShipStation supports businesses of all sizes, including Spigen, Clean Cause, Henry House of Coffee, and Wondercide.
Key Features
- Letting users manage, import, and ship orders and coordinate multiple online sales channels and carriers.
- Offering integrations with carriers to save its clients from logistical nightmares.
- Managing order fulfillment, tracking packages, and printing labels.
- Allowing you to connect to your preferred carrier account and carry out shipping from its application.
This software integrates with:
- Shopping carts
- Integration tools
- Marketplaces
It serves clients like eBay, UPS, FedEx, WooCommerce, Amazon, etc.
Reviews
- Capterra – 4.6 (939 Reveiws)
- G2 – 4.5 (527 Reviews)
- Gartner – 4.8 ( 338 Reviews)
Pros
- ShipStation is a great tool for growing a small business, allowing users to view orders from multiple stores in one place.
Cons
- Technical issues are often left unresolved, with some bugs remaining unaddressed for years. The platform also lacks a low stock alert feature, which is commonly available on other systems.
8. Zoho Order Management
Zoho Order Management is the safest platform to handle orders from prominent digital sales channels. It works with 30 shipping services to offer shipping rates based on real-time information from every affiliated company, selecting the best offers in a seamless process. Some of the leading clients of Zoho Order Management are Element, NZ BBQ, Home, etc.
Key Features
- Setting the automatic reorder points to avoid losing sales because of low stock.
- Letting users check data like the products in demand and how many orders are ready for shipping.
The software integrates with Amazon, eBay, Etsy, Shopify, etc.
Reviews
- Gartner 4 ( 2 Reviews)
- Capterra 4.5 (406 Reviews)
- G2 4.5 ( 99 Reviews)
Pros
- Zoho Inventory enhances efficiency and productivity by providing detailed reports and statistics that support better decision-making and streamline operations to help you achieve your business goals.
Cons
- There is no option to track the status of manual shipments, and the reporting features lack depth for detailed analysis.
9. Cin7
Cin7 is another order management tool with excellent features for bigger eCommerce companies. Its features include:
- Connecting eCommerce, wholesale, and retail channels to ensure a seamless selling process.
- Allowing customers to check the status of orders from their dashboard.
- Providing a Click-to-Collect option to allow users to purchase an item online and collect it from any location or store nearby.
Cin7 provides an omnichannel experience and integrates with a multitude of relevant tools, such as:
- Accounting
- Shipping
- CRM platforms
You can use it to connect to different locations for selling, alongside automated shipping and keeping the accounting in order.
Reviews
- Gartner 2.4 ( 2 Reviews)
- Capterra 4.3 ( 594 Reviews)
- G2 – 4 ( 110 Reviews)
Pros
- Cin7 streamlines daily workflows and reduces the number of steps required to complete sales transactions.
Cons
- The interface feels outdated and lacks user-friendliness, making navigation and usability challenging.
10. IBM Sterling
IBM Sterling is a cloud-based tool with an intuitive interface so you can implement complex e-commerce processes easily. You can implement complex omnichannel order fulfillment with real-time inventory & warehouse management. You can merge all your sales channels onto one fulfillment platform that helps in accurate inventory tracking and coordinating with third-party logistics providers. Tesco, Starbucks, JFE Steel, and BJ Wholesale Club are some of the leading clients using IBM Sterling.
Key Features
- Omni-channel capabilities
- AI-powered insights
- Ship-to-store option
- Manage peak time demands with order routing
Reviews
- Gartner 4.3 (53 Reviews)
- Capterra 4.7 ( 6 Reviews)
- G2 – 4.5 ( 82 Reviews)
Pros
- IBM Sterling Order Management coordinates cross-channel sales and order fulfillment across a dynamic network of customers, suppliers, and partners.
Cons
- Occasional glitches can interrupt order processing, though such issues are a common risk with any software system.
11. Quickbooks Enterprise
Manage all aspects of sales order fulfillment with QuickBooks Enterprise. It offers a powerful solution to efficiently manage the order fulfillment process and automate several steps of order fulfillment via capabilities like picking and packing instructions to a mobile barcode scanner.
Key Features
- Print shipping labels
- Automatic updates with real-time tracking
- Picking and packing via mobile device & barcode scanner
Reviews
- Capterra – 4.5 ( 20725 Reviews)
- Gartner – 4.1 ( 49 Reviews)
- G2- 4 ( 963 Reviews)
Pros
- The software offers a user-friendly interface along with extensive customization options.
Cons
- The software relies on manual updates, which can be time-consuming and occasionally introduce performance-impacting bugs, as reported by some users.
12. BigCommerce
BigCommerce is a comprehensive eCommerce solution that helps a retail store with the prerequisite tasks. From establishing the online store to managing sales, it does everything for the retail store. It’s a great option for budding eCommerce entrepreneurs starting from scratch. Karava, Lekker Home, Wheels & Wings are some of the clients using BigCommerce.
Key Features
- Single-page checkout
- Extensive bandwidth, limitless products
- Swatches, videos, reviews, and ratings of products
- Lesser downtime
BigCommerce integrates with popular platforms such as Google, Instagram, and Facebook, making it stand out.
Reviews
- Gartner 4.4 ( 173 Reviews)
- Capterra 4.4 ( 329 Reviews)
- G2 4 ( 543 Reviews)
Pros
- This solution is scalable for both small businesses and large enterprises, with an easy-to-adapt and user-friendly interface.
Cons
- Unfortunately, it’s not as customizable as expected, particularly when it comes to certain features.
12. Conexiom
For B2B sales, Conexiom is the ultimate platform that receives orders through email. It comprises different features to release orders, build pricing agreements, and create quotes automatically. With the ability to identify sales orders through emails, this tool structures the data to allow the automatic entry of details into the ERP or any other system.
Key Features
- Replication and controlling of data
- Tracking and managing orders
- Third-party integrations
- Reporting statistics and analytics
Conexiom integrates with many tools, including Salesforce, Microsoft Dynamics, IBM, Netsuite, etc. According to the company, it creates documents with utmost accuracy.
Reviews
- Capterra – 4.7 ( 44 Reviews)
- G2 – 4.5 ( 66 Reviews)
Pros
- Conexiom is incredibly easy to configure, and its setup process is straightforward. Best of all, it delivers 100% accuracy.
Cons
- It lacks advanced AI predictive features, which limits its potential for more intelligent automation.
13. Accounting Seed
The platform promises to transform a business with its state-of-the-art features. It’s a robust financial software solution for businesses. You can take full advantage of its cloud-based accounting functionalities, and it’s native to Salesforce.
Key Features
- Security of data
- Tax and project accounting
- Managing orders
- Automatic general ledger
This software integrates with Avado, EMPAUA, Lion Heart, LB Technology, etc.
Reviews
- Gartner 4.5 ( 28 Reviews)
- Capterra 4.4 ( 127 Reviews)
- G2 – 4 ( 165 Reviews)
Pros
- The Solution offers powerful automation features that significantly reduce manual work and provide a unified view of data across the sales process.
Cons
- Integration is not as seamless as expected, making it difficult to connect with other systems easily.
14. Kibo Order Management
Optimize your order management with Kibo. It is designed to provide a flexible & scalable solution that adapts to different business requirements. You can scale your business by selling across multiple channels while maintaining real-time inventory visibility and making confident, data-driven decisions. Total Wine & More, Ace Hardware, Yamaha, PLAYBOY are some of the clients using Kibo.
Key Features
- Allocate future stock & in-transit inventory
- Real-time inventory visibility
- Automate order sourcing & order splitting
- Low stock alert
Reviews
- Gartner 4.4 ( 2 Reviews)
- Capterra 3.8 ( 5 Reviews)
- G2- 4 ( 1 Review)
Pros
- Effectively breaks down barriers between siloed order management data and customers across channels, ensuring a more connected and efficient experience.
Cons
- Product recommendations are difficult to configure, which can hinder personalized customer experiences.
15. Netsuite
Netsuite automates the entire lifecycle of an order, ensuring consistent and efficient order management across all sales channels. It caters to every stage of order management, including order capture and validation, order release, and shipment confirmation. You can track and manage the fulfillment across all sales channels and ensure that the order moves quickly and efficiently on all of them by having centralized control in one place. Netsuite supports a vast client base, including Cigniti, Jeena, Manglam Electricals, etc.
Key Features
- Omni-channel experience
- Split shipment
- Dashboard and reports
Reviews
- Gartner 4.1 ( 211 Reviews)
- Capterra 4.2 (1747 Reviews)
- G2 4 ( 3797 Reviews)
Pros
- The solution offers tremendous flexibility for companies of all sizes, with powerful automation to support integration needs and endless room for growth.
Cons
- NetSuite can be quite expensive, particularly for small and mid-sized businesses, with high implementation and customization costs.
16. Jetform
Jetforms automates your order management process, removing the scope of errors that can occur due to manual management. The best part is that you can create custom orders and send them to all parts of your system with just one click.
Key Features
- PO Approvals template
- Order tracker sheet
Reviews
- Gartner – 4.8 ( 18 Reviews)
- Capterra – 4.7 (2493 Reviews)
- G2- 4.5 ( 3531 Reviews)
Pros
- Highly flexible, easily connects with other tools, and offers a wide range of ready-made templates that streamline setup and usage.
Cons
- The templates sometimes don’t display well on mobile devices, which can be a major issue if a large portion of the audience accesses them via phones.
17. Extensiv
Extensiv lets you create a central hub for your team to manage your entire e-commerce business. You can ensure that you always have stock with your evolving and expanding operations so you can always deliver a perfect post-purchase experience to your customers from cart to delivery.
Key Features
- Actionable insights
- Order processing on autopilot mode
- Single view across all channels & warehouses
Reviews
- G2- 4.5 ( 110 Reviews)
- Capterra – 4.7 ( 112 Reviews)
- Gartner- 4.4 (4 Reviews)
Pros
- The user interface is fantastic, and it handles all the basic tasks seamlessly. It’s a great solution for upgrading from outdated or home-grown systems, helping take your business to the next level.
Cons
- They seem to struggle with refining or enhancing existing features, leaving them lacking polish.
18. Viniculum
Vinculum has a highly flexible and modular order management system that can align with your business needs in 2025. It provides real-time visibility to manage and fulfill B2B & B2C orders and returns across various sales channels reliably and cost-effectively at a unified platform. Jockey, Fabindia, Decathlon, Brills are some of the clients using Viniculum.
Key Features
- Create PO from any location
- Easy payment reconciliation
- Simplified return management
- 150+ ready products integration
Reviews
- Gartner 4.6 ( 53 Reviews)
- Capterra – 4.6 ( 58 Reviews)
- G2 – 4.5 ( 65 Reviews)
Pros
- Easy to access and seamlessly connects with multiple other software tools. It offers a wide range of features that can be tailored to meet specific needs.
Cons
- The software frequently experiences downtime, and it’s challenging to get it back up and running through their tech support. Additionally, data can be lost if Vin Eretail is left idle for an extended period. There’s also a limitation on bulk upload record quantity that should either be removed or increased for better efficiency.
19. OMSGuru
With OMSGuru, you can easily run multichannel businesses with a centralized inventory view and powerful integrations. You can actually save your time by automating the manual process and investing it in other important strategic activities. You can grow your business by making data-driven decisions.
Key Features
- Integrated accounting
- Insightful business report
- Multi-User support
- 3PL shipping support
Reviews
- Gartner – 4.6 ( 53 Reviews)
- Capterrs – 4.9 ( 611 Reviews)
- G2 – 4.7 ( 2137 Reviews)
Pros
- It excels at storing all necessary information in one centralized location, making it incredibly easy to access whenever you need it.
Cons
- Finding a specific article in OMSGuru can be frustrating and time-consuming due to the lack of intuitive search functionality.
20. Anchanto
Anchanto is a one-stop order management solution that lets you control the entire order lifecycle and easily adapt to your existing workflows. As you expand to other channels, it can create a strong back-end infrastructure and make your system work in sync so you can handle every aspect of e-commerce operations functionality. L’Oréal, HP, Panasonic, Nestle, and DHL are some of the leading clients of Anchanto.
Key Features
- Multichannel Inventory Visibility
- Automatic Catalogue Sync
- Manage Kits & Bundles
- Smart Order Routing
- Reports & Analytics
Reviews
- Capterra – 4 ( 11 Reviews)
- G2 – 4 ( 18 Reviews)
Pros
- Anchanto’s Order Management System is an all-in-one solution for e-commerce businesses, effectively streamlining order processing, inventory management, and fulfillment across multiple marketplaces.
Cons
- There is occasional server lag during peak times, which can disrupt the user experience.
Conclusion
Choosing the right OMS solution for your business is essential to keep everything in check. However, with so many options available, you need to choose an OMS solution that aligns with your business needs. An ideal OMS solution eliminates chaos, saves time, and streamlines everything at the operational level. These solutions will enable you to integrate multiple channels, reduce operational costs, and elevate customer satisfaction.