Streamline Inventory & Order Management With Omnichannel Retail Solutions

Integrate your operations to provide consistent services across multiple sales channels; online marketplaces, physical storefronts, and company websites.

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20000+

BUSINESSES

8000+

WAREHOUSES

3000+

STORES

200+

GLOBAL INTEGRATION

600 Mn+

TRANSACTIONS

Why Choose Our Solutions?

Preferred E-commerce solution for building Omnichannel capabilities globally

best innovation technology provider for the omnichannel from from alden and imc
preferred ecommerce solution for omnichannel from imc
best innovation technology provider for the omnichannel from alden

Enhance Order and Inventory Operations Efficiency with Omnichannel Retail Management Solutions

Unicommerce’s Omnichannel Order and Inventory Management solution offers several advanced features. Enabling centralized management of orders and inventory across online and offline stores, it also provides a unified view of stock availability. The solution also enables efficient routing of online orders to the nearest physical store. With seamless integration of Point of Sales (POS) systems and ERPs, our system supports various use cases like ‘Ship from Store’ and ‘Hyperlocal fulfillment.’ With our comprehensive omnichannel solution, e-retailers can optimize their operations, improve customer satisfaction, and maximize the potential of their online and offline sales channels.

Achieve Highly Impactful Performance with Our Best-In-Class Omnichannel Retail Solution

Our Omnichannel Order Management and Inventory Management platform enables e-commerce businesses to optimize inventory, streamline order fulfillment, maintain channel consistency, and gain valuable data insights. This ultimately leads to higher customer satisfaction, improved operational efficiency, and sustainable business growth.

Let your e-commerce business join hands with the best ERP & POS systems to uncover unlimited possibilities of omnichannel retail.

  • Fulfill Omnichannel Orders

With the omnichannel retail solution, you can locate the in-stock products and schedule automatic order placement of the soon-to-be out-of-stock products.

  • Highly Flexible O2O Commerce

Unicommerce’s omnichannel platform provides seamless integration of offline and online stores including websites and marketplaces to enable perfect O2O commerce.

  • Reduce Over-stocking Cost

Compute orders across various sales channels efficiently based on which you can keep a count of your available inventory, preventing the cost of over-stocking.

  • Stable ERP & POS Integrations 

All your current ERPs ( Tally, Base, Oracle, Navision, SAP, etc.)  get effortlessly integrated into our omnichannel software product to avoid any roadblock.

fulfill omnichannel orders with unicommerce omnichannel solutions

Organize your business operations with omnichannel features that let your customers place orders from anywhere without facing any hassles.

  • Increased Product Options

By being omnipresent, you can integrate your product portfolio and sell similar products across channels, broadening the options available for your customers.

  • Multiple Touchpoints 

With Unicommerce’s support, you are able to build omnichannel capabilities that can help you connect with the customers across all the touchpoints. 

  • Delivery Choice 

By adopting omnichannel e-commerce you can give your customers a choice about how they want their orders to be delivered. 

  • Quick Order Delivery 

With the top-rated omnichannel system, you can ensure that the product gets delivered from the nearest store, resulting in lower delivery times while refining customers’ experience.

organize your business operations with omnichannel features

Streamline the paramount of e-commerce operations - logistics - by joining hands with the leading last-mile delivery players.

  • Lower Logistics Cost 

With the best omnichannel retail solution of Unicommerce, you can align orders across marketplaces, brick & mortar stores, and your own website, keeping the logistics costs low.

  • Deliver Across Globe

The omnichannel retail solution helps you expand the reach of your prospects by crossing geographical hurdles in delivering orders. 

  • Easy Shipments 

The omnichannel retail solution of Unicommerce comes pre-integrated with shipping providers so that you can assign an apt logistic partner based on region, price, and weight of the order. 

  • Reduced Order Fulfillment

By enabling last-mile omnichannel platform integrations, you can streamline the order fulfillment process as it allows you to distribute products much more quickly.

streamline the paramount of e-commerce operations - logistics

Analyze the performance of your operations on a routine basis by integrating the data of both offline and online sales with Unicommerce’s centralized system.

  • Efficient Inventory Management 

The omnichannel retailing solution of Unicommerce enables single window data evaluation of orders and inventory across multiple channels. 

  • Smooth Business Operations 

With Omni commerce being automated, you can synchronize operations and measure your performance in a centralized manner to ensure smooth functioning

  •  Advanced Strategic Planning

The regular daily, weekly and monthly operations reports in our omnichannel e-commerce platform help you build your strategies from grassroots and dominate the market.

  • Lower Contingency Cost 

With the elaborate dashboard, you can analyze your routine performance all while tracking the unexpected situations that can cost you unnecessarily.

integrating the data of both offline and online sales

INTEGRATING CAPABILITIES

Let your e-commerce business join hands with the best ERP & POS systems to uncover unlimited possibilities of omnichannel retail.

  • Fulfill Omnichannel Orders

With the omnichannel retail solution, you can locate the in-stock products and schedule automatic order placement of the soon-to-be out-of-stock products.

  • Highly Flexible O2O Commerce

Unicommerce’s omnichannel platform provides seamless integration of offline and online stores including websites and marketplaces to enable perfect O2O commerce.

  • Reduce Over-stocking Cost

Compute orders across various sales channels efficiently based on which you can keep a count of your available inventory, preventing the cost of over-stocking.

  • Stable ERP & POS Integrations 

All your current ERPs ( Tally, Base, Oracle, Navision, SAP, etc.)  get effortlessly integrated into our omnichannel software product to avoid any roadblock.

fulfill omnichannel orders with unicommerce omnichannel solutions

SEAMLESS CUSTOMER EXPERIENCE

Organize your business operations with omnichannel features that let your customers place orders from anywhere without facing any hassles.

  • Increased Product Options

By being omnipresent, you can integrate your product portfolio and sell similar products across channels, broadening the options available for your customers.

  • Multiple Touchpoints 

With Unicommerce’s support, you are able to build omnichannel capabilities that can help you connect with the customers across all the touchpoints. 

  • Delivery Choice 

By adopting omnichannel e-commerce you can give your customers a choice about how they want their orders to be delivered. 

  • Quick Order Delivery 

With the top-rated omnichannel system, you can ensure that the product gets delivered from the nearest store, resulting in lower delivery times while refining customers’ experience.

organize your business operations with omnichannel features

SIMPLIFIED LOGISTICS

Streamline the paramount of e-commerce operations - logistics - by joining hands with the leading last-mile delivery players.

  • Lower Logistics Cost 

With the best omnichannel retail solution of Unicommerce, you can align orders across marketplaces, brick & mortar stores, and your own website, keeping the logistics costs low.

  • Deliver Across Globe

The omnichannel retail solution helps you expand the reach of your prospects by crossing geographical hurdles in delivering orders. 

  • Easy Shipments 

The omnichannel retail solution of Unicommerce comes pre-integrated with shipping providers so that you can assign an apt logistic partner based on region, price, and weight of the order. 

  • Reduced Order Fulfillment

By enabling last-mile omnichannel platform integrations, you can streamline the order fulfillment process as it allows you to distribute products much more quickly.

streamline the paramount of e-commerce operations - logistics

CENTRALIZED DATA

Analyze the performance of your operations on a routine basis by integrating the data of both offline and online sales with Unicommerce’s centralized system.

  • Efficient Inventory Management 

The omnichannel retailing solution of Unicommerce enables single window data evaluation of orders and inventory across multiple channels. 

  • Smooth Business Operations 

With Omni commerce being automated, you can synchronize operations and measure your performance in a centralized manner to ensure smooth functioning

  •  Advanced Strategic Planning

The regular daily, weekly and monthly operations reports in our omnichannel e-commerce platform help you build your strategies from grassroots and dominate the market.

  • Lower Contingency Cost 

With the elaborate dashboard, you can analyze your routine performance all while tracking the unexpected situations that can cost you unnecessarily.

integrating the data of both offline and online sales

Features of Unicommerce’s Omnichannel Retail Software

Update the inventory in real-time across multiple locations and sync the stock status to transform your business into an omnipresent empire, resulting in improved customer experience, operational efficiency, reduced costs, increased sales, customer retention, supply chain management, and visibility.

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Centralized Inventory Management

Manage your inventory operations across multiple sales channels with a unified system panel that lets you harmonize your efforts for both in-store and e-commerce sales.

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Omnichannel Order Allocation

Allocate orders from the POS system to the nearest store for processing and shipment, which eventually allows you the flexibility and ease of routing the orders based on geographical criteria.

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Click & Collect and Reserve & Collect

Allow your customers to browse through your latest collection via online channels and provide them enough flexibility to pick their choice of product from your retail store nearest to them.

returns management

Hassle-free Returns Management

Carry out returns easily with Unicommerce’s omnichannel retail software as it enables unabridged integration of online and physical stores, helping you deal with order returns effectively.

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Hyper-Local Fulfillment

Simplify your customer’s buying journey and deliver products on the same day by relying on hyper-local order fulfillment with our curated omnichannel e-commerce platform.

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Online/Offline Store Integration

Integrate with your current ERPs so that the orders from the multiple channels get reflected in your organization’s internal MIS from the e-commerce touchpoints.

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Billing of Offline Orders

Manage and generate the bills and invoices of your offline orders from a single platform by adopting the omnichannel solution of Unicommerce.

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Endless Aisle

Get full visibility of your inventory across all stores, so that if a particular product is not available in one store, it can be ordered from another store and delivered to the customer, eliminating lost sales.

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Periodic Data Allocation

Solve the biggest pain points in online retail with a robust and future-ready returns feature that assures 100% product traceability.

 

Highly Rated Omnichannel Retail Solutions by Leading Industry Experts & Users

ratings and reviews by industry experts
unicommerce warehouse management ratings

Trusted by Enterprises in Retail Industries. Discover our Success Stories

Trusted by over 20,000 businesses worldwide, our E-commerce Omnichannel Retail Solutions are the preferred choice for creating seamless Omnichannel capabilities across the globe.

“Having Unicommerce as our technology partner for our e-commerce order management has been instrumental in building the right efficiencies in our supply chain operations. ”

Avinash Dhagat

Vice President, Honasa Consumer Pvt. Ltd

“Unicommerce platform helped us to enhance our business potential across multiple marketplaces without much hassle. We are able to scale our business at a speed faster than expected. And the team behind is always helpful in accomplishing our business goals.”

Vasant Nangia

CEO, Chumbak

Related Resource on Omnichannel Retail

omnichannel retail challenges

Overcoming Retail Challenges in India: Omnichannel Tips [2023]

Through omnichannel retail, you can not only get new customers within the same marketplace but also retain old customers. This helps you instantly shoot up your business sales and growth.

chumbak boost sales with omnichannel solutions

Chumbak Lifestyle Boost Sales with Omnichannel Solutions

Chumbak post adapting the advanced platform of Unicommerce has managed to easily dispatch 64K+ orders per month, all while keeping a 5.5K+ live catalog count and a 600K+ live inventory count.

tcns clothing case study

TCNS Achieved 9X Growth in Sales

With Unicommerce onboard, TCNS Clothing (W for Woman, Aurelia , Elleven, Wishful) managed its live catalog size of over 150K+ items, sold across 18 sales channels with ~1.5 lac dispatches/month all from a single platform.

Frequently Asked Questions on Omnichannel Retail

What is Omnichannel Retail?

Omnichannel retail is a strategy that involves providing customers with a seamless and integrated shopping experience across multiple channels, such as in-store, online marketplaces, and D2C websites.

What is the aim of Omni-Channel Retailing?

Omnichannel retail aims to create a unified and personalized experience for customers, resulting in higher customer satisfaction, loyalty, and sales. The goal is to break down the barriers between channels and create a cohesive experience that meets customers’ needs and expectations.

What is an Omnichannel Retail Solution?

Omnichannel retail solutions are software platforms designed to enable retailers to provide a seamless and integrated shopping experience across multiple channels. These solutions typically include inventory management, uplifting order fulfillment, and managing post-purchase experience.

What is Omnichannel Retail Software?

Omnichannel retail software is a platform that helps retailers manage their online and offline sales channels in a unified and integrated manner. Enabling retailers to deliver a seamless post-purchase experience across multiple channels.

Why is Omnichannel the future of retail?

Omnichannel is the future of retail because it integrates digital touchpoints and provides customers with a seamless and consistent shopping experience across all sales channels. This leads to increased customer satisfaction, brand loyalty, and, ultimately, revenue for retailers.

What are the features of Omnichannel Retail Software?

Omnichannel retail software typically includes features such as centralized inventory management, omnichannel order allocation, hassle-free returns management, and point-of-sale systems that are integrated across all sales channels.

How can Omnichannel retail software benefit retailers?

Omnichannel retail software can benefit retailers by optimizing their inventory levels, reducing stockouts and overstock, and increasing sales. It can also streamline operations, reduce costs, and improve efficiency, making it a valuable investment for retailers looking to grow their businesses.

How does Omnichannel retail differ from Multichannel retail?

Multichannel retail refers to offering products and services through multiple channels like online websites and offline stores, while Omnichannel retail focuses on creating a seamless and integrated customer experience across all available sales channels.

What are the challenges of implementing an Omnichannel strategy?

The major challenges of implementing an omnichannel strategy include integrating multiple channels and systems, ensuring data accuracy and consistency, managing inventory across channels, and providing a seamless customer experience.

How can retailers measure the success of an Omnichannel strategy?

Retailers can measure the success of an Omnichannel strategy by tracking key performance indicators such as customer engagement, conversion rates, average order value, and customer lifetime value across all channels. They can also monitor inventory levels, stockouts, and returns.

What types of retailers can benefit from Omnichannel retail software?

Any type of retailer, whether they are brick-and-mortar stores, e-commerce businesses, or a combination of both, can benefit from Omnichannel retail software. This includes retailers in various industries, such as fashion, electronics, home goods, and more.

Is Omnichannel retail software expensive?

The cost of omnichannel retail software can vary depending on the specific features and functionalities required. Generally, it can be expensive due to its complexity and ability to integrate multiple channels. However, some affordable options may exist, depending on the business needs and budget.

Is Omnichannel retail software difficult to implement?

Implementing omnichannel retail software can be a complex process as it requires integration across multiple channels, data sources, and systems. However, with proper planning and a competent team, the implementation process can be smooth.

How can retailers choose the right Omnichannel retail software?

Retailers can choose the right omnichannel retail software by identifying their business needs, evaluating software features, and assessing technology provider’s reputation and support. Testing the software with a pilot project or free trial can help assess its suitability.

Streamline Inventory and Order Management with Omnichannel Retail Solutions!