Multichannel Order Management System to Advance Your E-commerce Business Growth

Hike up your efficiency in order fulfillment through the best multichannel order management system

order management system in malaysia
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OUR SOLUTIONS ARE KNOWN FOR

Ranked as a top choice for order fulfillment software, catering to all your e-commerce needs

best ecommerce order management system award by forrester
best ecommerce order management software award by goodfirms

Multichannel Order Management Software Precisely Tailored for Malaysia

Unicommerce’s multichannel order management system has been tailored to meet the unique needs of the Malaysian e-commerce market. It offers efficient order processing exclusively for multichannel businesses. Our on-demand software seamlessly processes orders from various marketplaces while maintaining real-time inventory synchronized for uninterrupted operations. Everything can be strategized based on one single unified portal.
Our multichannel order management system simplifies B2B bulk order management while confirming your maximum visibility and efficiency. Our software empowers renowned brands like Pristine Aroma, Luxurious Craving, and Marico and is pre-integrated with marketplaces like Lazada, Shopee, and Zalora. Experience streamlined multichannel order management with Unicommerce, optimizing for success in the Malaysian market.

Operate Multichannel Selling With Advance Order Management Software

Boost your multi-channel order management with the seamless order fulfillment software for e-commerce.

Enhance your e-commerce business potential and maximize your sales volume

  • Multichannel Capabilities 

Captures incoming orders from various channels, processes them through defined protocols, and fulfills them through the supply chain to ensure accurate delivery.

  • Robust Inventory Management

Access real-time inventory sync across different marketplaces, allowing the details of the entire inventory on a single platform.

  • Improved Logistics Cost

Reduce the time of manual processing for high-volume orders across multiple channels, enabling efficient bulk order handling

  • Sales Order Visibility

Centralized dashboards to provide merchants with maximum visibility of every order from various sales channels

multichannel capabilities with order management software

Streamline every part of order management for efficient and accurate order handling without any human error

  • Order Creation

Seamlessly create orders from multiple platforms with maximum accuracy and efficiency

  • Order Verification

Verify every single order in terms of inventory availability, with unfulfillable orders flagged for manual review and successful ones moving to fulfillment

  • Return Initiation

Efficiently track both RTO and CIR types of returns in a systematic manner

  • Quality Check and Restocking

Items that are returned will undergo the quality check and be restocked or sorted into rejects accordingly

seamless order fulfillment with order management

Improve operational and logistic efficiency with our multichannel order management system

  • Minimized Manpower

Reduce man hours by handling bulk orders across various channels and marketplaces.

  • Shipping Allocation

Seamlessly selecting the inventory location and choosing the logistics partner based on different bases like location, demand channel, etc

  • Bundle Management

Create dynamic product bundles with different SKUs in real-time, enhancing average order value and optimizing the shipping cost

  • Centralized view

Use a single portal for all logistics activities, making decisions, and streamlining processes.

error-free fulfillment with multichannel e-commerce software

Improve your efficiency with multiple integrations of our order management system

  • Webstore/Marketplace Integrations

Access your synced orders and inventory, which will boost sales on different marketplaces.

  • Logistic Partner Integration

On the basis of product, transport, and location, easily integrate your logistic partners automatically.

  • Seamless flow of Information

Exchange your data across all the platforms, maintaining accuracy and efficiency in order processing and fulfillment.

  • Consolidated View

View everything from order details, status, payment, and products all at one portal

seamless integrations to improve order processing

Automate Every Aspect of Multichannel Selling with Cloud-Based Order Management System

Revamp your order management game with Unicommerce’s centralized system, which seamlessly juggles orders from multiple sales channels – all in one easy-to-use dashboard!

MAXIMIZE SALES

Enhance your e-commerce business potential and maximize your sales volume

  • Multichannel Capabilities 

Captures incoming orders from various channels, processes them through defined protocols, and fulfills them through the supply chain to ensure accurate delivery. volume. 

  • Robust Inventory Management 

Access real-time inventory sync across different marketplaces, allowing the details of the entire inventory on a single platform.

  • Improved Logistics Cost

Reduce the time of manual processing for high-volume orders across multiple channels, enabling efficient bulk order handling.

  • Sales Order Visibility

Centralized dashboards to provide merchants with maximum visibility of every order from various sales channels

multichannel capabilities with order management software

AUTOMATED ORDER FLOW

Streamline every part of order management for efficient and accurate order handling without any human error.

  • Order Creation

Seamlessly create orders from multiple platforms with maximum accuracy and efficiency.

  • Order Verification

Verify every single order in terms of inventory availability, with unfulfillable orders flagged for manual review and successful ones moving to fulfillment.

  • Return Initiation

Efficiently track both RTO and CIR types of returns in a systematic manner.

  • Quality Check and Restocking

Items that are returned will undergo the quality check and be restocked or sorted into rejects accordingly.

seamless order fulfillment with order management

OPTIMIZED LOGISTICS COST

Improve operational and logistic efficiency with our multichannel order management system.

  • Minimized Manpower

Reduce man hours by handling bulk orders across various channels and marketplaces.

  • Shipping Allocation

Seamlessly selecting the inventory location and choosing the logistics partner based on different bases like location, demand channel, etc.

  • Bundle Management

Create dynamic product bundles with different SKUs in real-time, enhancing average order value and optimizing the shipping cost.

  • Centralized view

Use a single portal for all logistics activities, making decisions, and streamlining processes.

error-free fulfillment with multichannel e-commerce software

PLUG-AND-PLAY INTEGRATIONS

Improve your efficiency with multiple integrations of our order management system.

  • Webstore/Marketplace Integrations

Access your synced orders and inventory, which will boost sales on different marketplaces.

  • Logistic Partner Integration

On the basis of product, transport, and location, easily integrate your logistic partners automatically.

  • Seamless flow of Information

Exchange your data across all the platforms, maintaining accuracy and efficiency in order processing and fulfillment.

  • Consolidated View

View everything from order details, status, payment, and products all at one portal.

seamless integrations to improve order processing

Features Our Order Management System Has to Offer for E-commerce Business in Malaysia

Employ the advantages of multichannel retail and function with the live inventory across leading marketplaces and carts in Malaysia integrated with Unicommerce.

bulk orders inventory volume

E-Invoicing

Generate invoices, labels, and manifests by the speed of clicks with auto-tax calculations and invoice series.

centralized dashboard

Centralized Dashboards

No more multiple screens to check on the daily updates. Control and analyze everything from a single portal.

 

returns management

Return Order Module

Administer future-ready returns management features and enhance your inventory traceability.

 

e-invoicing

Picking and Packing

Get a centralized picklist for all the orders coming from different platforms and automated packaging norms altered according to your requirements.

order routing

Facility-Allocation

Based on the framework of facility capacity, order value, and inventory availability, orders are aligned to the best facility.

stockout oversell management

Robust Marketplace Integrations

Unicommerce provides you with a pre-integrated system with leading marketplaces in Malaysia, like Lazada, Shopee, and Zalora.

omnichannel integrated fulfillment

B2B Order Processing

Manage your high-volume B2B orders seamlessly. Work efficiently even with a complex product catalog and maintain a long-term relationship with your customers.

integrated accounting operations

Automated Logistics Operations

Pre-integrated with the best shipping partners that align your delivery partners automatically in accordance with your requirements.

automated logistics operations

Dashboards Analytics

Obtain all the analytics, including all the key metrics related to revenue, purchases, processing shipments, etc., on a single dashboard.

What Unicommerce’s Order Management System (OMS) Offers?

Unleash the full potential of your business by leveraging the power of Multichannel Retail. Share your live inventory with the world’s leading marketplaces and carts seamlessly integrated with Unicommerce’s Order Management System!

Preferred Choice for Order Management System for E-commerce Business in Malaysia

ratings and reviews by industry experts
unicommerce warehouse management ratings

Highly Ranked by Various Industry Experts Worldwide

top businesses trusts unicommerce order management system
top businesses trusts unicommerce order management system

“Our brand is run by mothers, for mothers and their children, so that they get only the best quality products. Unicommerce has helped us to keep our promise, enhance our operations and provide better services to our customers, all from a single platform. Their highly effective dropship and vendor management solutions are key to driving growth for our business, and we would definitely recommend them to other e-commerce businesses.””

Bela Gupta D'Souza

Founder, Edamama

“Unicommerce has been instrumental in automating our fulfillment and warehouse operations across 9 clients from FMCG, Pharma and nutrition industry by providing excellent and responsive support along with the product that helps us to do batch management/ expiry management across multiple clients. The product has helped us meet our key requirements and continues to evolve for us to be able to onboard more clients.”

Duong Nguyen

Operation Director - acting MD, DHL eCommerce

Related Content on Order Management

order management system challenges

Why is Order Management System Important for E-commerce Business?

An Order Management System (OMS) is a software solution that enables businesses to efficiently and effectively manage their order processing and fulfillment operations.

importance of order management system

Benefits of Order Management

An order management system (OMS) not only supports all stages of your company’s sales process — right from order generation to customer delivery — but also handles the logistical issues that come with an omnichannel world.

order management system

Challenges of Order Management Systems in E-commerce

There are some inherent challenges of real-time order management systems that every e-commerce company has to face. Overcome these challenges and build a sustainable e-commerce model by identifying and resolving these challenges.

Frequently Asked Questions on Order Management in Malaysia

What is the Order management system (OMS)?

An order management system is a seamless backend solution that processes orders received from different platforms at one single panel. From creating the picklist to dispatching the order, it ensures smooth processing without any window for human error.

What are the key features and benefits of implementing an OMS for businesses in Malaysia?

Implementing an Order management system in Malaysia will automate the flow of orders, optimize the logistics, and help track every aspect of the order processing from receiving to processing and finally the fulfillment.

Should Malaysian businesses integrate their OMS with other systems, such as inventory management and accounting software?

Yes, the Malaysian market should integrate its OMS with other systems so that there is a smooth flow of information with other business software leading to efficient operations without data silos, errors, and other operations.

What are the different types of Order Management Systems available in the Malaysian market, and how do they differ?

The different types of Order Management Systems available in Malaysia are cloud-based, integrated OMS, Small business, Enterprise-grad, etc. They differ in terms of the system that caters to the different needs and sizes of the organization and the server they function.

Can an OMS handle multiple sales channels for Malaysian businesses, including online stores, marketplaces, and physical retail locations?

Yes, OMS can handle multiple sales channels for Malaysian businesses. It's a system that allows businesses to operate everything from a centralized platform, from managing orders with real-time inventory to logistics.

What are the costs associated with implementing and maintaining an OMS for businesses in Malaysia?

The cost associated with the implementation and maintenance of OMS depends on various factors like a plan that is being subscribed, the needs and requirements of the business, the size of the company, and the scalability of the business, etc.

How customizable are OMS solutions to accommodate specific business needs and industry requirements in Malaysia?

Customization purely depends on the provider. OMS can accommodate different business needs and requirements on the basis of integration capabilities, workflow customization, reports, analytics, and customized accessibility to its users.

What support and training options are available for Malaysian businesses looking to adopt an OMS for their operations?

Malaysian businesses can expect support and training options, such as training programs, customized training, community forums, and online resources, to adapt OMS for their operations.

Regulate Your E-commerce Operations and Track Your Multichannel Selling Today!